YES

I felt room was neglected. Rude front desk person. cockroaches and insects, attaching photos. Smell was so bad like pee and construction mix. Air conditioner was like generator.

Restroom not really clean.

The room we were put in , I don't think it had been cleaned in a very long time. The carpet was ripped up and soggy we had to wear our shoes the entire time. The shower was so gross I did not take a shower. I have photos. The ceiling was stained the walls were stained. It smelled terrible . We did get moved to another room but it had no heat and at times no Hot water. It was not the girls at the front desks fault. The hotel manager needs a course on hospitality and customer service. We came in from Alaska very disappointed . I stay at Holiday Inns all over the country this was the WORST place I've ever stayed in.

The room had no hot water. The lights flickered. The bed mattress had no support and left my back needing a chiropractor.

Our first room only had a heater the ac didn’t work. They switched us room then tried to tell use that our dog left a stain I. The first room. My wife tried to scrub it on her knees and it didn’t come out. Then a hour into our 2nd room they wanted to move us again down to the 1st floor cause we had a service dog.

NO HOT WATER FOR 3 DAYS NO HOUSE KEEPING FOR 3 DAYS POOL NOT OPEN

Fine. Just dirty

TV, refrigerator, phone, not in working order. No one available for assistance. Homeless man sleeping in front of side, front door.

The floor in the bathroom was dirty. Otherwise this was good. Breakfast was amazing.

Excellent service

Nothing

All the staff were very friendly. Room was soo nice and clean.

The beds was comfy and the breakfast was excellent

We liked that the hotel was in a quiet area, breakfast was good, pool was not open and they still put it in the advertisement for the hotel. Parking was very convenient but the property needed some upgrades like the elevator and walls, etc.

This hotel is the Worst holiday Inn that I have stayed over the last thirty years. I stayed there for 4 nights in a row and they NEVER cleaned my room or changed my bed sheets or gave new towels! I told the manager about this after ny second day and he said he would correct this but did nothing for the next two days! Never worry about the customer and the maintence of their room!

I like 👍

Fire alarm kept going off during our stay. When it finally stopped the lights inside our room were still blinking making it hard to sleep.

The front desk staff was extremely nice. I would stay there again for that reason alone. The beds are very comfy, room needs new carpet. I walked around the room the 1st night putting our things away. When i looked at my feet they where so dirty. You can feel the stickiness on the rugs.

Amenities and Staff are great, the hotel does need renovation but it didn't effect our experience. Breakfast was great! Will be coming back next year again.