Overall Ratings & Reviews Best Western Amsterdam

The hotel is clean and the staff is helpful. It's near a supermarket too! It's nice to stay here. It's not very near to tourist attractions but it's okay as long as it's accessible to public transportation stations.

Thank you. Will be back there next year.

It was a really nice stay. Thank you.

The staff is friendly. Near from the supermarket. Walk 10 minutes to the tram.

Recommendation, close access to the airport, access to public transport, room atmosphere, and delicious coffee. There is also 24 hour pizza

The hotel was located close to Tram and Train station, room was nice and clean. The supermarket near hotel is also good, there are 2 supermarket.

Hotel samgat strategis, cukup jalan 400 meter ke halte trem, sampai pusat kota dslam hitungan menit, ke airport pun dekat, pilihan yang tepat.

I booked a room with 2 twin beds and Sofa for one adult and two childern (girls, 13 and 6). As I arrived there they refused my check in with the reason that the room is only for two adults. I suggested that either they pay me back the money, or they should change me a triple room, or they offer me an extra bed. They refused all of my three suggestions! That means they did not give me the money back! And I had to drive my two children back to Germany at 20 o'clock! And my tickets for the museum go to the waste! This is the most awful hotel I have ever experienced of the whole world! The worst service and most unfriendly staff at reception! No next time booking by Best Western also in other countries!

Nice place and the staff are very helpful

Very good location, staff friendly, very welcome.

Good service and nice room, so comfy. Near supermarket and restaurant.

The hotel is good, but for bathing the soap provided is very small.

The hotel location is far from train station or airport. Closest is to tram stop but have to walk for almost 1 km. The hotel service was also bad, no kettle, no teeth brush and toothpaste, and no sandals in the room. The receptionist also talk not nice.

Nice hotel, clean, suitable for family stay.

Good reception, facility ok,location ok.

I happened to choose this hotel initially because it was among the cheapest choices of various hotels in Amsterdam. So, in fact, it must be ready with all the deficiencies. The atmosphere when entering the hotel is quite interesting and welcomed with friendly and fast service. Room size is quite spacious so if you bring a lot of stuff it doesn't seem crowded. No water kettle is provided to make hot drinking water and no complimentary drinking water too. If you want hot water to go to the ground floor to ask at the bar and only given 1 paper cup. If you want to buy supplies of snacks or drinks in the room, there is a supermarket not far from the hotel, for the location, because I came from Amsterdam Centraal, you can say it is quite far to the south. Using the tram transportation about 35-40 minutes and passing 14 stops. Get off at Westlan stop dirachat still have to prepare the energy to walk again around 550m approximately 5-10 minutes (far enough if only onions I I kelili keliwi again). At night you can say the area is lacking in lighting so you have to be extra vigilant. I was approached twice twice by people who asked me to ask where they wanted to go and helped me with information, especially if they saw us carrying a suitcase and looked confused looking for a place. Actually there is transportation access which is near about 250m from the hotel but using the bus to Lelylaan station. But the shortcomings of the frequency of the buses that pass are not as many as the tram so can wait long enough at the bus stop. The position of the hotel is near the overpass and not so far from Sciphol Airport. So it is rather disturbed by the sound of passing cars and rumbling planes that will take off, hopefully useful.

Staffs were friendly, the room was big and clean.

The room is spacious and clean enough. All facilities were in well-functioned. What I love most is the lobby which is facilitated with many chairs and electrical charging spots also vendor machines. The location is a bit far from the nearest station, esp. train station, which is a problem while carrying heavy bags. But the location is near to 2 large supermarkets, and it is really nice.

One of the receptionists said that check in at 15.00 when, obviously in the hotel voucher was written at 14.00 After showing the hotel voucher ago it was said that the hotel voucher issuing agent in this case is invalid, then when I say our room is quadruple, the receptionist says no rooms that, there is a regular superior room, the padah is clearly stated in the hotel voucher. Had to argue so long ago given room. Very disappointed. Not recommended at All.

the didn't tell that they are under construction due to expand the hotel