The pool hours were too short and the outdoor one was closed. Breakfast was great!

The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient

Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.

Wonderful home base for exploring Ischia and Sorrento. Located at the top of a hill made it quiet and wonderful views, but somewhat hard to navigate for frequent walks into town with kids (but manageable). Breakfast buffet exquisite. Indoor pool perfect (outdoor pools closed due to season).

The hotel is nice and breakfast is good. Staff is friendly. Water pressure can be stronger. Overall it was a nice experience. However, the housekeeping lady didn’t pick up the dirty towels and put them all in the corner of the bathtub. No one noticed that there was no shower gel.

Big rooms and lovely spacious hotel! Would definitely return. Breakfast selection was great with an extensive variety of hot and cold food, plus gluten free options for my wife.

Breakfast was amazing and absolutely an amazing view. The staff are so helpful.

Pool was closed for renovation , a lot of noise .

Very pleasant stay and also a nice dinner one evening in the hotel restaurant.

We arrived a day late because of flight issues and were not refunded or credited any amount. Despite this, we really enjoyed our stay. We stayed in a family room with two queen size beds and plenty of room to spread out. It was on the same level as the common balcony so we could exit out the sliding doors and enjoy the beautiful sunrise with a coastal view of the Amalfi coast. Breakfast was a huge assortment of American, and European style and a fresh orange juice squeezing machine that you could feed oranges and it would deliver wonderfully fresh OJ. It was a bit of a walk up from downtown, but that kept the noise and chaos of the chistmas crowds at least 3 blocks away from the hotel making car service super easy. We enjoy lounge access with limited refreshments but it worked well for a cold drink after a long day on your feet.

The helpful staff & their level of customer service is what made our stay simply excellent! The views from the breakfast buffet is straight out of a painting. The panoramic views and the lemon groves of the property are an icing on the cake. Rooms were spacious and well serviced too. Absolutely worth every penny!

Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town

The property was stunning! By far the nicest hotel in Sorrento!!

Had a great time. Staff was excellent and room service was delicious

Amazing breakfast, good variety, the room is wonderful I feel like at home. Thank you Sorrento Hilton Palace Sfaff, see you in the future.

Staff were great. Restaurants were great. Disappointed with the rooms. They were clean and comfortable but nothing spectacular. Outdoor pool was not heated. (We were there in October) Indoor pool was not open.

Beautiful property in every way. The hotel sits on a hill so the view is beautiful. It was walkable for us into Sorrento’s town center however friends that we were traveling with would take a taxi. If you are staying for more than a night or two and looking for a comfortable room, look elsewhere or book a high-end room here. I found the room we were in to be small and very basic. Not even a door on the closet. Only two drawers at the bottom of the closet. It was not comfortable for a six night stay (my opinion). Chairs on the balcony were very uncomfortable. We put pillows on the seats, LOL! The staff was wonderful and even offered to bring us extra drawers.

This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.

Great hotel!

Five star hotel ! Beautiful view and wonderful service.