Overall Ratings & Reviews The Ballantyne, A Luxury Collection Hotel, Charlotte

I liked how the staff were so nice and helpful

amazing stay

Gabriell was AMAZINGGGGG!!!! I enjoyed staying here and will come again!

The location was great for concerts at the outdoor venue. Room and bathroom were really lovely with a sweet view of the park area.

Great location to enjoy restaurants and music within easy walking distance. Hotel had nice amenities and staff was great!

This hotel is beautiful! Staff was friendly and the rooms were so perfect!

Definitely recommend! You will have to pay to use the microwave if needed

Great stay! Last weekend 5/3/25….only issue was that we had some dirty bedding on one of the queen sized bed in our room. We called down to the front desk in the middle of the morning and they came right away to change everything. Great customer service. Really beautiful property. In walking distance to restaurants. Will return!

Great experience

Check in was extremely slow and no one was at the desk to valet park the cars

Beautiful hotel. We had a room with the balcony that overlooked a beautiful small lake with a fountain. The beds were very comfortable. There is not a coffee maker, but there is room service. The TV was a smart TV, so if you want to hang out in your comfortable bed and watch Netflix, that is definitely an option.

The facility is gorgeous very luxurious the surrounding area is very Suburban fine dining like the RH rooftop restaurant and great shopping like the South Point area.

N/a

I had a wonderful stay at this hotel! The property was clean and stylish, the staff was incredibly welcoming and helpful, and the location couldn’t have been better—everything I needed was just a short walk away. I’d definitely stay here again!

Beautiful hotel

great and helpful staff

Beautiful hotel, nice amenities, great spa, good Restaurant. Only negative is that it was about 25 minutes from downtown Charlotte. Loved the hotel but was kinda stuck and not able to explore. Still, hotel was beautiful and well kept. 4.5 out of 5 stars

Defiantly worth the stay here. Couldn't of asked for a better experience from the staff to the bar to the area around them.

Great

Stayed for my Birthday and it was amazing the room was decorated with a beautiful flowers! The spa was heaven and a great experience. It was a little noisy late night due to some guest but overall I enjoyed my stay!