Overall Ratings & Reviews Extended Stay America Select Suites Fayetteville Springdale

Joyh

No pool, ice machines etc. for ten to twenty dollars a night more you can have a newer, nicer hotel within walking distance of this one. The staff are kind but they cannot fix the fact that this place feels run down and old. The smoking in front of the main entrance is also a turn off and there’s always someone there smoking

Just to sleep for one night was fine, but the kitchen was dirty, the lobby elevator was dirty, the parking wasn't the best. Wouldn't stay again unless it was the absolute last option

Stayed for about a week and absolutely loved it. Room was super clean and very spacious. The staff was nothing but wonderful, and the manager Scott was so so nice and so helpful for us! I would absolutely recommend this place for anyone looking to stay in NWA for a bit, it’s a decent range from almost everything and even being by the interstate it’s so quiet. I can’t wait to come back here!

No one was there to check us in after ten p m. We left after two hours due to finding bed bugs and aroach in our bed. Manager just apologized and told us to get a refund from hotels.com.

It was the best

desk personell was awesome. Kudos to christopher

I don’t like the service there

Update carpets. Nice stay. Very comfortable

They curtains were stained the sheets where stained the bed is sooo soo hard ! but it was clean other than that staff was very nice !

The hotel is very outdated. It had a lingering smell and our window wouldn't close completely. The carpet was filthy and at about 11:00 p.m. the front desk was closed completely.

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff. Would never stay there again.

Had a room book the hotel wouldn’t accept the hotel card when it already had charged me on my end had to call hotel .com to try to get me check in after I drove 3 hours to get here it took hotel . Com 2 and a half hours later to get me a room at another hotel I’m very glad they did after but I miss my event that I had drove three hours for just to have to get up and drive three hours back was a waste of my trip lost my tickets to event and waste of gas very upset.

The room was on the side near the highway and we continued to hear cars all night. The room was “ok” however the hot water was not HOT at all. It was like warm but more on the colder side. The floor was dirty and not as clean as it should have been.

When we arrived, there was no one to check us in, needed to wait about 10min. I would guess it was the maintenance person said, she's outside, i went outdide to see if i could give someone, ni one around. When she finally walked in, no apology, nor good customer service. The room was not that clean, tub, no kleenex, or ameneties. Was not very happy for the price we paid, we expected at least these things. Will not return.

Pretty dirty and I believe many people are living here It was a little scary for my daughter and I since the front desk closes early opens late and is locked up We left at 9 am and the desk wasn’t open to check out or get a receipt

Horrible! Nothing like pictures. Smells and you feel uncomfortable with how filthy the whole hotel is. Nothing positive.

Bugs and so odor.

Room was clean and orderly. It did need another nightstand. There was only one.

Had to take out own trash. Tv didnt work. No linen. No staff.