Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Reno Sparks

This hotel is showing some age, even though it’s rated high. The air conditioner was a little rickety and noisier than most, and did not read the temp correctly. Broken ice maker on the ground floor. For the price per night, these little issues should not exist.

Notified front desk that car in parking lot had door left wide open . Told her the license number but she was busy and blew it off . In morning hours alter car door still wide open . No security as far as I could tell .

Room was old but decent.

Small room but clean. Breakfast was good.

Friendly , comfortable great location.

Okish

Check in was perfect!

Besides not having a safe bathtub, we thought everything else was very nice. A rubber bathmat would have been nice.

The property was clean. When we checked in, the front desk clerk didn’t seem too happy ( no smile, very serious and cold demeanor) it was late so maybe she was tired. There was a gentleman that we encountered on a daily and he was always happy, greeted us and made sure we were comfortable ( should have asked his name). On the day of check out, which check out was at noon; we received a knock on the door after 10 am asking if we were checking out soon from housekeeping, then again at 11 a.m. my husband asked what time was checkout she responded noon and he asked why was she knocking and asking if it was only 11 a.m, she said walked away. Unfortunately we were very unhappy about that but as we were leaving the gentleman I mentioned at the beginning was very cheerful and asked how our stay was but we were so upset we didn’t mention the incident instead we let him know his services and smile were appreciated.

Everything was perfect

Nice place but the freeway noise was terrible and could not get the WiFi to work.

Great location for dining and entertainment

Noisy, nightstand was dirty.

Super friendly. Very welcoming.

The staff was amazing. Property very clean, and the kids loved the pool.

Comfortable and clean.

Baseball

Was over priced for location and amenities. Called before reservation to confirm pool would be open. Told pool was open, of course wasn’t when we arrived. Staff was nice but clueless. One employee seemed disgruntled, talked about walking off job (when they thought we were out of earshot).

It was a pleasant stay. The hotel is clean and staff were friendly. Rooms were clean and comfortable .

Property was clean, easy access and bed was comfy