Overall Ratings & Reviews Barceló Puerto Vallarta - All Inclusive

The place was amazing the kids had the time of their life, staff were so friendly truly a wonderful place to go and relax.Thanks so much again.

Ive gone 3 yrs in a row and this trip had many changes to all inclusive as well as dress codes and limited dinner reservations. You can only have reserved dinner half the days of your stay. Food has always been mediocre. However the buffet options do offer choices. Room service food is also mediocre. Staff has definitely downgraded. Housekeeping and front lobby and dinner hosts arent friendly at all. Forget late check in, there is a high charge to extend and that is only to stay on the hotel grounds and demand you exit the room. Hotel rooms need updating. Sadly this was the last time I will visit.

Good value for what you pay. Views are amazing. On the smaller side for a resort. Lovely staff. Food is mediocre

I stayed at this hotel in 2013 and it was great back then. It is even better now. Great staff, great food, great bars, great pool, great beach, and plenty of things to do. My only problem is that I gained too much weight but that was my fault. I will go back.

The manager was so kind gave us an up grade no charge for being regular customers over15 years.we love the people that work their,we have know them for years. You will love Oscar the best server and Lewis the pizza man and Cain,their all beautiful people..you will love the resort, its just beautiful

I was disappointed in the evening entertainment. It was way too loud- painfully so - and lacked variety and creativity. I left early and went to bed.

We like the appearance of the hotel was clean the food in general was good, but they could improve on food selection in the buffet and was a little disappointing. There was no Mexican restaurant for traditional Mexican dishes. We did not like the pool with the swimmer bar, to be for both adults and children

Loved everything the property has to offer!

We had lots of great experiences! Ceaser/ Edgar in the premium lounge made us wonderful beverages. Alfredo and Ricardo helped kept us happy at the pool. The pool and grounds are beautiful.

Everything is good.

Located in a quiet bay surrounded by mountains. Close to the city but far enough to feel secluded.

All the staff are polite , they have good amenities, well located .

Loved the staff. Very clean. Amenities were exceptional. I would recommend.

I enjoyed the all inclusive plan. The kids club was good too. Not too many kids though. The rooms can have more snacks. The hotel was clean and the gardens were well kept. Overall, it was nice!

Resort was ok. Several pools but the swim up bar is for families, tried to get a drink and couldn’t because of all the kids sitting around the bar. Buffet has a limited selection and the food was not great, overcooked and in some cases burnt.

All in all, we had a nice time. The property is very clean. The bedrooms are roomy and have a nice balcony. But the bathroom was outdated. In room maid service was excellent. The front reception was ok. I was expecting a more welcoming staff. When we got there, we waited in line for about 15 minutes and when it was our turn, the staff member decided to take someone else that was not in line. I told her that we had been waiting and that it was our turn. Instead of apologizing to us, she apologized to the other person. Upon leaving, the staff just checked out and didn’t even ask how our stay was. Little things that make a difference. The excursions are pricey and not worth it. The pics and descriptions they give u are so much better than what you get. We went to Las Caletas and returned with a boat after 2 hours because it was so boring. Water had jellyfish so we couldn’t do any activities in that excursion. Buffet was ok. A lot of repeated foods. Nothing to brag about. Breakfast was great with an omelette stand. Nice staff at the buffet. A la carte restaurant, Don Quixote was excellent. Service and food was great. A lot different than the other restaurants. If you’re looking for a nice beachfront, it was not that good. Water is not clear, too many boats, and a very small beach. The pool areas were nice. An adults only pool was great! Service was a little slow although the hotel wasn’t even that busy. All in all, I’d give the hotel a fairly good rating.

Food poisoning.

Excellent for kids and families! Kids club and restaurant options are superb

Everything was clean and excellent service.