Sun Peaks Grand Hotel & Conference Centre

Explore Sun Peaks Grand Hotel & Conference Centre
9.0
Exceptional
From 1,078 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Sun Peaks Grand Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Yujian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best location
Julie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were friendly and polite. The hotel was very nice, the room very spacious and comfortable
Yueling
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome swimming pool and hot pot. Walk in and out ski is really good.
Daniel
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, well located
Todd
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs some updating. Restaurant staff were poor. 30 dollars a person for a buffet breakfast is ridiculous.
Amin
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall it was pretty good
Gordon
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location for access to the ski lifts, local shops and restaurants. Facilities include ski storage and tuning. Clean comfortable room. Friendly staff
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed a week in mid March. The room we initially stayed in was on level 4 but right at the end of the building, next to the Cahility. The music from next door started early at around 8am and went until 9:30pm. It was loud enough to hear it through the closed windows. On day 2 we asked to be moved, which the staff were happy to help. They were great, no arguments or additional charges. So overall it was a great stay.
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Daniella
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pool could have been a few degrees warmer. Staff were pleasent and very helpful. Ask for a printed copy of you receipt at the end of the stay.....we had several charges to our room for meals. When the staff checked receipts it was clearly not our signsture. They accomodated us and removed the extra charges.
Autumn
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived at 11pm and I wondered through the first and second floor lobbies and couldn’t find any staff. I ended up calling the hotel and then someone came out and was very friendly. They also only gave us 3 towels and there were 4 people in the room. Other than those two small things the hotel was fantastic! Would recommend without hesitation.
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Brandy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and spacious room, awesome helpful staff, really good beds and pillows, temp in room was great. Great location
Janice
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros: - Quiet, comfortable rooms, outdoor heated pool. - One of many easy ski in/out accommodations. Cons: - Very late room cleaning- both days after 4 p.m. - False advertisement regading "Local Perks". Website states free parking for locals yet we had to pay as they reported the offer is only through direct booking. Front desk staff confirmed this is a common assumption among guests. Manager refused to compensate, highlighting guest's error for not reading the fine print. We not only paid for parking, we paid for indoor "valet" parking as no parking available outdoor close to hotel. The irony is there were no baggage carts or staff available on site. I would recommend looking elsewere as there are plenty nearby accommodations with stellar reviews from friends who recently visited, including Sundance Lodge and Pinnacle Lodge.
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Susan
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The spa was very disappointing
Emily
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love Sun Peaks
Sarah
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I’m
bolai
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

good
Steven
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good hotel, not excellent.
Sarah
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfectly located, and nicely decorated, cosy interior
Kathleen
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean comfy rooms, great amenities, helpful staff.
Catherine
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff, beautiful room and view. Best ski in ski out hotel.
Number of reviews per page
20
40