The customer service was really good. I wish they had a better breakfast buffet, was quite disappointed in the options and expired milk. Also, I was told the check-in additional charge would be credited back to my account, but I still got charge the $8/per day for my stay. I've stayed in quite a few hotels in the area, and this was the first that I got a charge like this. Unfortunately I don't plan to stay here again when I return.