Overall Ratings & Reviews ibis Rugby East

Great staff

Clean and tidy. Staff I encountered were friendly and helpful. Bed comfy, room dark. Outside was pretty quiet too. Can't fault the hotel at all.

Clean with friendly staff

Room was basic but clean and very good value for money. What made this a 5 star stay for me was Angelina on reception, she went above and beyond and was extremely helpful!

Nice clean quiet place

Straight off the motorway. Only drawback to this hotel is lack of mobile phone reception

The hotel is very convenient from the M1 but is very basic the food is not good at all and is frozen and then served. There was no soft drinks on tap we paid for breakfast and was told it is served from 6am when we came down for breakfast we was told it is only from 8am so we left as we was not going to wait 2 hours for food still no response from the hotel to offer a refund

A pleasant one night stay

Despite ongoing construction work outside of building, Hotel was quite smooth, welcoming, available parking places and nice staff.

Enjoyed my stay at the ibis. Quiet room.

All in totality.

Elevator was not working well.

Was really surprised by how clean and comfortable this ibis was would definitely stay again

Dated rooms with very thin walls The shower was like standing under a leaking tap And I'm pretty sure someone went through my suitcase during my 4 day stay (can’t prove this)

Perfect for our requirements

Booked here to be near a family gathering, little bit concerned with reviews and it being on an industrial estate with noise etc . On arrival Emma on reception was very welcoming and was throughout our stay nothing was a problem for her and rest of staff. We were very pleased with the room, it was clean tidy and spacious enough for our 3 nights stay, the hotel was quiet and we didn’t hear any noise. We didn’t use a lot of the facilities as we were out the hotel each day visiting family and local attractions. This is a budget hotel and was better than we expected. Would we stay again? Yes definitely. Many thanks to all staff Ian & Jayne

I only stopped off on my way down the motorway to Milton Keynes but the hotel was easy to find , straight off the motorway, check in was easy too, room was fine for a short stop off. I was up and out early in the morning and was told breakfast didn’t start until 8am which was a bit disappointing as many travellers will use the hotel as a stop off on a long journey. I asked at reception if I could have any food earlier than that and she said she’d see what she could do . I came down at 7.30 and th lovely reception lady had been left a note of my room number and I was then given a full English breakfast by the chef which I have to say was absolutely delicious, then the chef came out with more fresh items as they were cooked for me. It was wonderful customer service that I didn’t expect, it made my morning and set me up for the lond day ahead

Clean room but all a bit tired, wedged between the M1 and a logistics park. Limited dining options

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Great value for money. A bit remote - no restaurants/shops nearby. Comfortable bed and good size room. Friendly staff. Unfortunately the taps in the bar were not working - only bottled stuff available. Breakfast good although not all options (mushrooms, eggs) available at time of selection. Only 1 two slice domestic toaster available for 30 odd guests! Evening food very good value.