Overall Ratings & Reviews Holiday Inn Reynosa Industrial Poniente by IHG

I had to call 3 times asking for an iron, they deliver like 40 minutes. Not all lights working on room 1114..they knock the door asking if we had laundry and wake me up

Very clean

It’s been renovated from last stay, the hotel is way better now

Clean hotel. Treated great. And it had a great restaurant/bar attached to it

The restaurant/bar inside the hotel had amazing service and held high quality service. Thank you staff. Will be sure to come back and visit.

Good quality and great staff

Some big wig government officials were staying there during our stay. Guys with firearms in the lobby and hallways. Not comfortable at all.

The staff would leave the front desk alone for hours at a time. Who knows what they were doing but no one was there for hours.

Nice and clean place, they are remodeling the hotel, therefore it was noisy in the morning. Other than that, very pleasant. The breakfast buffet was excellent. Excellent service, the staff went out of their way to be extremely helpful. Unfortunately the water in the shower did not have enough pressure.

Good place and very comfortable

Good place, great attention, great breakfast buffet, hotel is getting old

Good

Location was great, staff professional

Friendly staff

I liked everything, service was awesome they were very attentive and willing to give service as well as friendly. I have absolutely no complaints what so ever.

Shower head is terrible and loose from wall. Barley any pressure Air conditioning is very noisy and turns on and off multiple times

Overall I had a nice visit. I was simply a bit put off when I saw hair in the shower

Nice place. A somewhat American feel. Staff was extremely helpful.

Everything is a like no negative comments will come back and will be recommended

The pillows was soo disconfort . you have to change it.