Overall Ratings & Reviews EXE Toscana

Great

Personale professionale e gentilissimo.

Modern hotel with excellent breakfast and large comfortable beds. Easy walking to central Lucca. The staff were friendly, knowledgeable and helpful. Highly recommend.

Extremely comfortable hotel, and only a short stroll from the historic centre of Lucca.

Breakfast super, Roomservice at best, fußläufig gutes Restaurant sowie die Altstadt erreichbar.

Good, clean hotel with friendly, helpful staff. However, as usual it’s the guests that spoil it! Slamming doors as midnight & after is never courteous & the group partying in the adjacent room to ours were just inconsiderate. It’s a busy hotel so therefore, quite noisy, especially during the night - we asked for a quiet room but the hotel staff can’t be held responsible for my fellow guests who don’t have any consideration. Parking was free, easy & a bonus & it’s a 15-20 minute walk from the old town & station which is reasonable for a city.

Hotel easily accessible from rd links with secure parking. After initial mix up telling us no booking held reception found our reservation and room was good. Easy walk from hotel to centre of Lucca enough restaurants nearby to use. Room cleaned /laundry everyday if u wanted it. Coffee Tea facilities in room would be useful for this grade of hotel (whilst available in reception area for a charge not everyone wants to mix with other guests)

Great location for me..just off the Motorway..lovely room and excellent air conditioning..barrier with parking..only 1 disappointment..the Restaurant is currently closed.

Very nice place. The staff was excellent and nice. The beautiful lady at the front desk on Saturday, 10/8 at 1:00 pm, was absolutely wonderful and so kind. I wished I had gotten name. She called me a taxi but also shared great information about Lucca and Forte dei Marmi. Brava!!!

Great property. 15 min walk to the walled city. Modern and American style hotel. I'd stay there again.

Sorry to have to give this generally excellent hotel and average mark but it is let down by a terrible breakfast offering. On my 3 day stay I arrived for breakfast 1 hour before the stated end. Each time there were no hot items left, minimal fruits and a few stale rolls. I understand that there is a need to reduce wastage, but as a customer I had paid €13 each day and expected better than this. I requested scrambled eggs and this was provided but there was no indication that the staff would have offered this had I not asked. Simply unacceptable in 4* hotel.

Location and walking distance to Lucca was okay. Didn’t feel unsafe but a little industrial

15 min walk to downtown Lucca. Parking on site very secure. Good breakfast. Very comfortable beds.

Paid a lot of money for a place that didn't have an open restaurant, laundry, an iron, no working computer at the business center, nobody to assist . Staff was awful and rooms not nice.

Lovely staff, room was clean and modern, plenty of parking. I highly recommend it especially for the price.

Clean comfortable rooms

Excellent!

15 min walk to train station 15 min walk to Lucca ( inside the walls ) Clean, modern hotel Close to supermarkets Walking distance ( 1hr ) to one amazing wine tasting experience, Trattoria Al Dotto

Great staff and location with grocery store next door. Clean , just a little bit of a walk from train station.

Staff very friendly and helpful. Rooms clean and functional. Enjoyed the small bar but only open during weekday evenings. Good breakfast buffet. Wi-Fi had annoying habit of short drop-outs.