Nice location easily accessible from the A19. Once you arrive, nice and quiet. Nice room.

Perfect stopover. Lots to do onsite in the evening. Pool and gym in the morning were great. Good breakfast. Comfortable room. Happy customer

A nice hotel, but obviously catering to large group bookings, the spa facilities are good, but worth noting that you can't use most of the spa if you are a just a normal hotel guest (you need to be on a dedicated spa experience).

Negatives: Bit of a let down quite frankly. Paid for a "delux" room, still not entirely sure what was deluxe about it. Room was really dated, 1 bedside table lamp which had to be unplugged to charge phone etc no other plugs available. No dressing gowns (usually standard with deluxe rooms in other resorts). Bathroom door wouldnt open fully as scrapped on floor. Bathroom had mould in shower trims. Patio door wouldnt open at all. "Complimentry" spa access was restricts to certain areas only. I tried explaining the above to reception who honestly came across as utterly despondent. Such a shame as other parts of the hotel are awesomely beautiful and really looked after. Postives: Breakfast had a great selection of choice. Staff were welcoming and hardworking. Concierge service via bus/buggies around the resort to reach treehouses were wonderful! Josh was incredible.

Two night stay in a seemingly smart hotel with great golfing and spa facilities, However, there are disappointing signs of tiredness including a shower tray with ingrained dirt, and threadbare, ripped sheets. Breakfast in the Charcoa restaurant was excellent and dinner was ok. What sadly lets the hotel down is that the wedding clientele who appear to be the target audience are loud, brash and drunk. If you want to stay in an upmarket hotel for a relaxing stay, be prepared to meet the Love Island generation. I asked The Boss if she would return and she was adamant she wouldn’t, We’ve stayed in far nicer Premier Inns which are consistently well maintained and clean and where you actually get a good nights sleep. Overall, at Ramside, the staff were smart and efficient but not particularly friendly, breakfast was good and our room was comfortable with good facilities and smart features, although noisy neighbours on either side and above made it hard to relax. In summary we were disappointed and are unlikely to return. If you attract the wrong people you get the wrong atmosphere no matter how sophisticated the look.

Absolutely beautiful hotel stay. Spotlessly clean and lots of things to do whether you just want to kick back and relax in the luxurious spa or get involved in the golf, gym, bowling, shuffleboard etc. Food in the restaurants is really lovely too. We dined in the rib room and the carvery and were very pleased with both. Breakfast was also really good. Can't comment on fusion, hope to be back again soon so we can check them out. Only downside we experienced was the pillows were way to soft. We didn't get a good night sleep for the two nights we stayed. Will bring our own pillows from home next stay.

We have just had a two night stay with friends. My husband has very specific needs as an MND sufferer. The staff could not have been more accommodating for us. The team on reception arranged a chair to be put in our room, as he can’t sleep lying down now, the lads that brought it & the domestic staff with extra pillows. It was challenging for us but nice to manage some time away. Thank you all very much.

The Chinese resturant - filthy table wear glasses had lipstick marks and food between seats the place is very unclean and unhygienic food was not too bad though but the cleanliness is extremely off putting . During my stay the fire alarm went off repeatedly for an hour at midnight with the explanation being a guest constantly pressing it. They unfolded a fold out sofa in my room prior to arrival which was not requested and secretly charged my card £35 per night for this service which I had to claim back through my bank. Ridiculous! The facilities were very nice however , gym equipment was outstanding . Would stay again but would ensure they don’t fold out the sofa and wear earplugs to bed , also eat out

Tree house was amazing. Staff could not be more friendly and helpful. Having your own concierge to take you to the spa and restaurants was fabulous. I would definitely recommend!

Lovely hotel with great choice of restaurants. Breakfast was very good as well. Staff were really nice.

Always a great stay at Ramside

Clean room, Friendly atmosphere with plenty to do

All good thanks.

The staff were excellent and very friendly. The rooms etc were very well maintained. The main lift was out of service meaning a long walk to an alternative, but this only mattered when carrying luggage. Breakfast was a standard buffet, little limited with its selection but more than adequate. My only major complaint was the room didn’t have any air conditioning or air circulation. It was incredibly hot and the windows only opened a few inches. They brought us fans but they simply couldn’t cool the room. I asked to be moved to a cooler room but they could only offer it for 2 nights out of our remaining 3. Which wasn’t worth the hassle of packing and unpacking.

Clean hotel and staff were pleasant enough. Dated in appearance across lots of areas and small details in the room let it down - poor quality hairdryer, pillows were clearly old and misshapen, having to pay for the crisps left out etc. Our main issue was room was unbearably hot, given the recent weather, with no air conditioning so we both had a really uncomfortable night (not) sleeping there. Overall, it felt very expensive for what it was. When we went to get breakfast in the morning and found out they wanted another £40 for the two of us to have breakfast, despite paying a lot in the first place in an upgraded room, it all just left a poor impression.

There were signs of damp in the room where the wallpaper was peeling on the ceiling. We asked for a fan and were told it would be dropped in the room but it didn't arrive. The choices for gluten free food were poor, and I observed the staff using the same tongs to distribute all food from the oven, causing guaranteed cross contamination which could have been avoided. It was also disappointing that the upgraded spa access could only be used until 11am. We were also woken by screaming when another guest managed to gain access into the wrong room at 7am.

Great hotel, clean and large rooms. Very emphatic staff and helpful.

Amazing rooms and deco. Fantastic spa with 25m pool and well maintained. Great fun on driving range and sports bar is unreal. Only negative was eggs benedict with hard yolk, not how it should be served. Asian restaurant was ok.

Everything was clean and the staff couldn’t do enough for us.

Excellent stay again at Ramside