Overall Ratings & Reviews HomeTowne Studios By Red Roof Gainesville, GA

Limited office hour and bad odor caused not staying this facility. Many people or guests gathering outside. Staff were friendly though

This place looked ok until you got to your room. I had to giggle and lift the door handle to get it to shut. The bathroom door didn’t shut at all. The only thing that was decent about this place is it was clean. The parking lot has broken down vehicles and one of them had people sitting in it all hours of the day and night.

the place was terrible service was none existent I'll never stay there again nor will i ever recommend it

My room was cancelled via "3rd party" after driving 4 hours with my 2 year old and showing up at 1am in the morning. Had to drive around for 2 hours until I found another room available...

The office closed at 7pm and they tried to called me shortly after they closed to tell me they didn’t have any rooms available after I made a reservation. They said that because I booked through a third party site they did not guarantee a room. When I asked for a refund they suddenly had a room available. They had the overnight security check me in when I arrived at 10pm after a wedding. The key card reader to my room did not work so the security guard had to let me in anytime I had to leave the room. The floors of the room were dirty, there was no toilet paper, and though I requested a nonsmoking room it smelled horrendous. There were other guests fighting outside of my room until 2am waking up everyone on that side of the facility. They knew I only booked for one night and didn’t warn me that the office was closed on Sundays. I had to call the security line which referred me to another phone number who then sent me to escalations just to check out. This stay was horrible and I will not be staying at my Red Roof or their affiliated hotels/motels ever again.

too dirty

To many people on drugs and to many men trying to get women to do things for money

I recently stayed at HomeTowne Studios By Red Roof Gainesville, GA, and it was a fantastic experience from start to finish. The highlight of my stay was the Terrance—it was absolutely awesome! Whether it was enjoying my morning coffee or unwinding in the evening, the terrace provided stunning views and a serene ambiance that truly enhanced my visit. The staff was friendly and attentive, the room was clean and comfortable, and the overall atmosphere of the hotel was welcoming. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Roaches

In route we realized we would be late and tried to call. No answer.When we arrived the office was locked. There was a convenience phone near the door but it didn't work. There was a number to call on the door which I used to get them to admit us after about a 12 minute wait. Once in the room we found NO toilet paper. Not even the spindle. No soap. Only 1 garbage can. The toilet wouldn't flush! Not even just urine! The shower temp could not be adjusted cool enough to use. It was so hot we could barely hold our hand under it. The next day I reported this via the phone again. He said he would have it taken care of and gave me 1 roll of toilet paper that had been started and one that was half used. No new rolls. That night we returned to same thing super hot shower water, non flushing toilet. I was enough of a plumber to get the toilet to flush. I managed the shower by turning it on lowest/coldest setting and get in right away. I washed head and face quickly before it got to hot. We found the rest of the body will stand hotter water than your head. If we stepped in and out of the stream we were able to get showered. The beds (especially one) had a big dip in them. The one was crazy big. I would call it a hole. Lastly the fridge was having some kind of problem because water was running out from under it.

I had a reservation, but the property overbooked and would not honor the reservation so I was not given a room and had to stay at another hotel.

It is a seemingly quiet place, we had to wait almost 1 hour to enter the room because the boy who was on duty did not have information about our reservation The room was made, the more the floor was dirty I was in this place for Hurricane Milton emergency, I drive 13 hours to get there, and not find anyone who received us late at night, I don't like to give bad opinions,I understand that each facility has its own rules and work organization but I also understand that they work for varied clients, in my case I have extensive knowledge of hospitality,,All I wish you is good luck, the lady of the office, very beautiful by the way, but very uncommunicative and friendly

Room was filthy when I entered. Smell of marijuana and smoke everywhere. I got very little sleep because of the constant noise. Gunshots. Very unsafe and very unkempt. Hole in shower. Bugs everywhere. I would never recommend this place to anyone

Nice

Room was cheap, but dirty and full of roaches. No staff on duty most of the time.

The office closes at 7pm and doesn't open until 11am. Towels left lint on the skin. No pots, pans, plates, bowls, utensils to prepare food in the kitchenette. The water temperature in the shower would not adjust and it was scalding hot. Bed mattress was leaning. Air conditioner sounded like a freight train. Property was dirty and smelled like marijuana. Lots of foul mouthed folks hanging out outside their room doors.

I end it up not staying , spend 4 hours trying to ask for a descent room , my sheets had disgusting stains , and the one to rooms they offered stank of cigarette. Never been in a worst place . I they never returned my money back.

small roaches in the room, area smells of skunk, dirty surroundings

I just liked that nobody messed with me and I got a good nights sleep

Not a very clean place to many people that are permanent resident