Overall Ratings & Reviews Holiday Inn Express & Suites GREENVILLE-SPARTANBURG(DUNCAN), an IHG Hotel

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Close proximity to many restaurants. Helpful friendly staff. Clean property

I really wish Expedia had it listed on their site that the hot tub was under maintenance so was not operating , being completely remodeled. We booked mainly to have this feature during the cold evening. Front desk was nice. Wish Expedia made it aware to its customers. Otherwise the rooms were good and clean

Just what the doctor needed

The room was very large, the bath was fully renovated. The bedroom, kitchen and living room were not renovated and I personally do not like carpet anymore in hotels. furniture was old and carpet seemed clean but I felt some allergy during the night. Replacing the carpet by a hard floor is my recommendation.

It was an amazing stay. Staff was so kind and friendly. Room was clean and the Bed was so comfortable. I HIGHLY recommend to stay here.

Great

Kristen was amazing

Power went out for the whole 3 days Hotel staff never offered water or nothing & still charged us for 3 dollar bag of chips to eat very unacceptable

They had no electricity so we could not check in can you help me reschedule my reservation

We have stayed a number of times in this hotel since it was new. However it has steadily gone down in our opinion - not in a big way but in steadily noticeable little ways. For instance, our room during this stay had a light bulb missing from one of the reading lights by the bed, the in room coffee maker didn’t work and the refrigerator had not been cleaned out and there were still two partially eaten pint containers of ice cream in the freezer part of the unit.

The place was clean and quiet, very nice place. The only drawback (which is why it lost a star) is that the place is titled "inn& suites", with Expedia stating that the room sizes are 500 square feet. They are not. They are just your normal 300ish square foot hotel room. I thought I was getting a very large room or suite, but I did not. And I paid more for this hotel than I would several others in the area for that size, but it turned out not to be the case.

Great place

Nice place. Stopped on the way to the beach.

The staff was friendly, but the hotel rooms and breakfast area were small. I believe the hotel is overpriced for the area where is located. It is difficult to find and enter since it is behind a trucking company and an RV dealer.

My stay is always pleasant.

Modern, clean, and quiet.

Stayed because it showed 9.0 thats not accurate much nicer places to stay there .Its directly behind a truck stop the road has 100s pot holes parking lot had trash , trash cans over flowing, folding all the laundry in lobby. Room was beat up its not a newer holiday inn

Exceeded expectations

Drive way needs fix