Traveler Reviews Best Western Plus Monopole Metropole
Number of reviews per page
20
20
40
40
Top reviews
Ken W
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice hotel close to the train station. Our room was large, clean and well equipped. Breakfast was good with a variety of hot and cold items. Staff very friendly. Walkable to all the tourist sights in old town.
Derrick
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Good experience. Very clean hotel with a friendly staff. Perfect location.
Jesslyn
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Location had to take tram or walk to get anywhere
Kellie
Leisure
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Nice staff and close option to see old town. Room was big enough. WiFi did NOT work for our stay even though we reported it.
ALEXANDER
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.
Verified traveler
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
This place is amazing! Huge room, friendly and helpful people at front desk. Very short walk to train station for side trips and short walk to town center for sights, shopping and dining. A/C works very well. We would definitely stay here again.
Billie
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Close to the train and the historic district. Friendly & helpful staff. Easy to get around.
Anna
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Warm welcome. Close to ths station and the city centre. Good breakfast and very comfortable room. We had a very positive experience here.
David
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Friendly efficient Staff, Clean faciities and room.
Erin
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location. Friendly and helpful staff. Large room for France. Comfortable bed.
Silver
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.
Feng
Business
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Excellent experience. This is my second time staying in this hotel when visiting Strasbourg. Will stay here again next time.
Naveed
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice room. Great breakfast. Great staff. Location was average; not in the heart of town but in a quiet area
Michael
Leisure
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend
mark
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning
One staff member got me a non slip tub matt. Very nice. All very helpful
David
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
After a couple of 27c days room was stuffy and hot , air conditioning did not work.
At first staffed seemed willing to help and would have it taken care of while we were at dinner.
Well that did not happen and we actuall were told by another that this was a problem for several guests.
We were on a busy street so having the windows open even after midnight was too loud.
Never mind getting a good nights sleep.
Room was clean,good location to petit France.
Shower small and tight.
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Jinhua
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The receptionists were excellent, they were the best
Rong
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Good location, the staff are nice and helpful
Lynda
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
All of the staff members were so friendly, helpful and professional!
Kelsey
Friends and Family
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.