8.2
Very Good
From 453 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Butler Inn

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I originally was going to call this review "This Pig Needs More Lipstick". The website claimed that it had been recently refurbished. The reviews claimed it was nicely redone & clean. HOWEVER. I am now calling this review Bait & Switch. We booked a King room. When we checked in, the clerk said "I see you booked a King room". We said yes. We were then given a room with two queens. This would have been fine if the motel was completely full. It wasn't. We went to our room & - it looked as if they put in vinyl flooring and slapped some paint on the walls. Our bed was old. The blanket had holes in it. The bathroom was tiny & had not been upgraded - unless you count the tape that they put around the tub instead of grout. There was no drain cover in the tub. The tub was actually below floor level. The sink was a pedestal sink with nowhere to put your toiletries. The toilet was so close to the wall, you had to lean out of the way to get to the toilet paper. After we checked out (a day early I might add), we looked it up on their website. The website describes it as "A perfect fusion of comfort & elegance" & "Lavish Getaway a blend of Comfort & Style". Ummmm. No. The pictures are nowhere close to what it actually looks like. I do not know where those rooms were but they were not where we were. I advise you to avoid this motel. We definitely will not be back.
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Pam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parked at door. Very clean and nicely furnished. Very small room with tiny bathroom. Worked for us. They kindly let us checkout at noon instead of 11am. When we arrived heat was off in room. Took an hour or so to start heating it up. Reported to desk that small refrigerator sounded like compressor was going out. Traveled here to watch grandsons hockey games. Thanks Butler Inn
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Nedzad
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Na
Melissa
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was awful - Uncomfortable beds, seriously in need of a more thorough cleaning. Maintenance (or lack of) was almost laughable. It looked like they used tape instead of caulk around the tub, and the sink was dangerously close to pulling out of the wall (with no pedestal underneath) and they had used a piece of a 2x4 board to prop it up. If someone bumped the the 2x4, the sink could end up crashing down on thier feet. We told the manager about it and we just got "I'm sorry."
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Tammy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet clean
Shavon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean room and the staff is friendly and makes sure that you have everything you need! I’ll be back again!
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Inn has improved since we last stayed in it 7-8 years ago, but it still is a 2.5 - 3 Star hotel with no amenities. There was a very strong odor, such that we kept the door open for several minutes despite it being very cold outside. There is no ice or filtered water option, but it was nice that they allowed us free ice from the gas station across the street. It was near impossible to prevent water from flowing onto the floor from the shower.
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Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very nice and helpful!
Shlomo
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Strong cigarette smoke in the room. I would have switched to another hotel but the prices in town were astronomical and it was late to drive to Hamilton. Stay away from this facility.
Darrin
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

For a quick night, good. The only issue was you could see light around the door and the cold air would enter. Had to constantly run the heat. Also, was are super thin, could hear the neighbor and his tv.
Brian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Exterior of the property has a nice appearance. Bed and pillows were comfortable. Floors were entirely vinyl and they were filthy and my feet showed it. Tub drain was extremely slow so at toward the end of my shower i was standing in about 8” of water. Bath vanity sink was also plugged so when brushing teeth it took forever to rinse the sink down. Next time I would rather pay more and stay somewhere where rooms are a little bigger and cleaner. I guess you get what you pay for.
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Kelly
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wasn't what we were expecting, but we slept fine and that's all we really needed.
Christopher
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room smelled so strongly of Lysol that we couldn’t sleep in it. We had to move to another hotel. Don’t recommend it
brad
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room could have been cleaner, heater was loud, bathroom is scary.
Stanley
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room neat, clean, and well organized.. Manager and staff friendly and helpful. Location convenient and price right.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Shower needed some attention, but the staff was courteous. I’m sure they would have come in and cleaned it had I brought it to their attention. I had everything I needed.
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Easy check-in. Clean, spacious room. No complaints.
Jerry
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff writer as good. Shower did not have a shower curtain and room had an unusual smell. Not bad but strong
Amy
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was courteous. Ample amenities.
Nancy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The owners were very gracious
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