Overall Ratings & Reviews Extended Stay America Select Suites Hartford Manchester

My stay was perfect ! The staff is always at the front desk and ready to help there is always someone to greet you and help promptly, friendly funny and quick excellent service. The room was spotless and cozy. The ac and the windows worked just fine while cooking. The WiFi is great as well to handle your internet needs. My stay felt very comfortable and safe

No clean towels for two weeks. Or pay $1.75.Really?

The floor in the floor was dirty and in dire need of mopping. The bathroom ceiling paint was peeling and there was not bathroom nightlight. Worst yet, one of the beds had bed bugs! My wife had several bed bug bites on her arms! Very concerning!

It was definitely a clean attentive place

Staff was awesome! There were issues with ice especially the handicap ramp main entrance was concerning. There was no maintainance to remedy the issue. The manager, herself, cleared the walk. KUDOS!! The rooms were well upkept. Clean bedding sheets. Well staff the manager runs a tight ship and we felt safe. We will return again at a future time!

the people that work here are super nice and understanding

We had a great experience. The staff were nice and the room was clean

Room had a bad smell.

Great staff… clean rooms. Age is showing.. but its like home away from home for me..

Manager was really nice and accommodating!

Customer service june was great

Staff excellent .. too much litter around the dog walk area !

5 star staff and service!

Traveling to Maine with two adults and a dog. Good room, second floor, close to back stairs. Great receptionist on duty- he was fantastic

Front desk is nice THAT IS ALL. If through 3rd party online booking websites they are WRONG! "Kitchen" has NOTHING!! They charge for dishes, pots and pans. THERE IS NO FREE BREAKFAST!! The beds are hard as a rock. The place is dated and worked over hard . Like to many times converted. It's dark and dreary.

Like it had a full fridge. For extended stay could of had more tv channels

It was clean, quiet area. Great deal

Great!

Bad condition

My stay was very peaceful and much needed