Overall Ratings & Reviews Holiday Inn Express ROCHESTER NE - IRONDEQUOIT by IHG, an IHG Hotel

Very helpful staff.

Overall it is okay for the price

It was ok. The hotel is a bit aged. The bathtub had some bad caulk etc. It’s just a dated hotel. Not sure how long they will stay a HIE if they don’t remodel. Breakfast first day was not great. Other days it was fine. I stayed for 5 days. There was a roof leak on the 2nd floor with a bucket underneath. You could see mold on the Sheetrock above the ceiling. Not ideal. But. I’m pretty easily pleased. My work location was walking distance away so that’s why I picked it. Also. Generally HIE are quite “nice” this was was certainly in the low end of the HIE spectrum.

Everything was great!!

we have been coming here for years. never ever bad. this time extremely nonexistent room cleaning. no trash dumping, forget clean towels. we know how to make our own bed. There from Thursday till Monday.

The hotel was ok for a one night visit. It was clean and the bed was comfortable.

This is a nice hotel located right next to a. IHOP & Target. The shower needed to be recaulked.

It was very easy to get to my daughter's surgery.

Property and staff were great. Breakfast was pretty good. Close to a lot of restaurant, shops and not a far drive from several things worth doing.

Joy at the front desk was a hero. We were having trouble checking in and getting our key to work and she was so helpful and patient. She's the reason that I will definitely book again. The hotel location is so convenient and shares a plaza with Target and IHOP which is helpful for grabbing a quick bite and anything we forgot to pack!

Spaceous, quiet and kind. Wholehearted breakfast! Very good!

It is conveniently located by a great restaurant a target and other fast foods and close or other stores of interest

The employees were all very friendly and accommodating. All areas were clean and the room was very comfortable.

Great location to shopping and restaurants. Easy access to highway. Clean room. Staff was very friendly. Great breakfast

Close to where I needed to be. I wish the breakfast hrs are longer.

During the stay the fire alarm, we rushed out but one of the employee came out and told us we could stay in room as its safer in the room as the doors are fire proof, this was rediculous.... he needs to be educated or he should not be speaking. Next the breakfast didnt start till late 8.30m, they had 4 oragends and 2 apples few

The bathroom had strands of red hair on the floor and the sink. It was disgusting.

Room and bathroom very clean. Comfortable bed. Quiet.

This was our second time to stay in the Rochester area while driving through to Boston and we enjoyed everything about our stay at this hotel. Clean, convenient, and comfortable!

I enjoyed myself