Overall Ratings & Reviews Extended Stay America Suites Detroit Metropolitan Airport

Good value

Good for price. Very clean.

Pretty reasonable area and price and nice and clean no complaints

Very Friendly staff if you have a concern it's fixed promptly

I will stay again

Property was quiet, inexpensive, nice kitchen. Convenient and staff was nice

The staff made check-in effortless. The room was clean and stocked with towels. It might sound basic but I've checked in lots of big brand hotels and they have no towels. Most importantly I felt welcomed at this property.

They charged me for a room which was dirty and didn’t give me refund and couldn’t accommodate my baby and I

Light issue

Wouldn’t give us a room even though we booked already because WIFI wasn’t working. If a business as simple as a hotel can’t function without WIFI, it has serious issues.

The air in the room wasnt working right my room was hot

Easy check in and how quiet it was .

I purchased this for my daughter when she arrived at the hotel. They said they had no room for her. They were supposed to send you an email stating that we were request to refund and we request you look at your policies because this room was purchased through your website and when my daughter got there, there was no room. It was after midnight and it was storming and she was traveling solo. Don’t think I will use your service again when it’s.

You let me book a room that was NOT available, only to show up and be turned away. I need a refund!

Nice hotel! Everyone was very helpful

The sheets were filthy. We had to change them ourselves. There was hair in the tub. First and last time I will ever stay at an Extended stay.

Awsome

When

Walked in and there was filth on the floor, old make up on the bedding, and a good 30 flies dead in the light fixture and lighting was awful!!

Rooms were nasty, bed was hard, room stink and hotel had roaches