Comfort Inn University

Explore Comfort Inn University
7.8
Pleasant
From 893 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Comfort Inn University

Number of reviews per page
20
40
Top reviews
Jennifer Krauss
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I picked this hotel for its location. The non -smoking room reeked of smoke trapped in the old carpeting.
Daylyn
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rag was awesome and took care of me!
Amy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was in a handicapped room and the floor in the bathroom had deep grooves and divots in it. The floor in the shower was slick when wet and I fell. The grab bars were poorly spaced. The hair dryer sparked, began smoking and then died the first night and no one came to fix it while I was there for 4 nights.
Steven
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice staff. Hotel could use refurbishing. Walls in the room so dirty I had to clean with a towel. Pictures in the room are permanently installed, crooked! Reference room 424. Housekeeping doesn't notice these things. It's as if no one cares. First and likely last time staying at a Comfort Inn (it wasn't really comfortable).
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Phyllis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel. Great staff. I would stay again.
Harold
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I found my room to be clean and comfortable with all the things to make your stay go smoothly. Wifi, nice large TV with lots of channels, comfy mattress, and great breakfast selection too. I did not make use of this but there is a nice wooded picnic area near the hotel.
Cody
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very nice rooms
Elyse
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Well it was an ok stay. The room had a weird smell nothing that lots of Febreeze didn’t help. Our room was on the second floor right above the side entrance. It was really annoying when people were outside at 12:30 am yelling, my sleep was disturbed two nights in a row. Breakfast was ok, fried eggs and sausage everyday, but it was free. It was an ok stay, but I think I will look someplace else next time. We had housekeeping one day for 5 nights but all we got were clean towels they didn’t make or change the bed. The bed was ok except the bed pad must have been for a double bed and we had a king bed so needless to say we slept on a lump all night also the comforter had the same issue except that seemed like it might have been for a queen bed rather than a king bed.
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Julie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn't like a big stain on my sheets, even though the linens were clean. I feel Comfort inn needs to clean rooms every day. I feel they are taking advantage of COVID period to cut back on that. I never saw the first cleaning person, to even ask for clean towels and garbage removal.
Howard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This Comfort Inn is run like a five star hotel. The staff are extremely kind and helpful. The beds are very cozy and comfortable. The linens are fresh fluffy a d white. The pool although small is kept in great shape. I enjoyed may stays here all summer ☀️ long. Thank you 😊
JOANN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was good. Location convenient to dropping my son off at college. Near the parkway. Near several restaurants and shopping. Interior very dated. Bathroom needed better cleaning. No usb outlets in the room or lobby.
Howard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This Comfort Inn is well maintained and operates as a fine tuned place to relax. The beds are very comfortable and the linens fresh and white. The bathroom is well stcked with fresh, fluffy white towels. The morning breakfast has a good variety of choices. Thw swimming pool is clean and enjoyable. Thank you for a pleasant stay.
Guadalupe
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was very clean and comfortable. Beds were cozy, breakfast had plenty of options, and the customer service was excellent. Would definitely stay here again!
Giovanna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All of the staff were nice. Breakfast was good. Rooms were clean. The only issue was rugs need shampooing. Everything else was fine for the price and location.
Kelly
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is filthy and poorly maintained!. The room smelled horrible - moldy and dank like. Very low water pressure and almost no hot water made it challenging to bathe.
MAZBAH
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Fatema
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property area is located in good location. The staffs are helpful.
Paul
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The other reviews are true. This hotel is a must to stay at if you are visiting the North Buffalo area. Their rates are reasonable. The staff is super friendly and genuine. The rooms accommodate exactly as advertised, and are clean. And the complimentary breakfast is better than you'd expect. Next time I need a room in the WNY area, I will look to return here.
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Heath
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Na
Jesse
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome and clean
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