Overall Ratings & Reviews Insotel Cala Mandía All Inclusive Resort & Spa

Staff was always very friendly. The kids loved he waterpark. Parking was easy nearby. We had a lovely stay.

By American standards, this is a 3.5 star resort. Set your expectations accordingly, and you will enjoy your stay. Staff is great, and there is a lot on property and nearby calas for kids. Also, it's about 7 miles or 15 minutes from Nadal Academy where my son trained. Have fun!

Hotel room i had few issues like ac didnt work and hair dryer didnt work but staff stepped up quickly and took care of it.

They had an outstanding staff, including a very impressive and skilled entertainment team (shows both kids and adults activities). Their friendliness, talent and energy made all the difference. Also, the spa and spa team were five stars. Our family had a great holiday, largely thanks to the hard working and friendly hotel staff.

Room was little outdated, but beside that, my family had great time!!!! Beautiful cala, friendly staffs, hard working staffs!!! Overall 4 out of 5!!!

This is a great choice for a family holiday, right near the beach and many Pools to choose from! Food and drinks great although entertainment geared toward very young children.

Fantastic holiday, with great food and branded drinks. The hotel staff, in particular the Animation team worked tirelessly to ensure guests had a great stay. Only feedback is that we stayed for 9 days in June and there was some queues for meal times and to get into Insi Splash Park at 10.30. I wouldn't like to stay here in the peak of July/August as I imagine it would be crazy busy. All in all though a terrific hotel, we stayed in Block D, which was fine and only a 5 min walk so no problem (even with a pushchair). We're looking to go back already.

Beautiful pools, especially the 18+ pool, private pool (we had a swim up suite) and bar are very nice. Food is overall good, but the 50's Diner isn't worth the money. Never had worse burgers, fries and milkshake. Odd you have to pay 12 euros for this restaurant while the other restaurants are included. Also strange to ask for 20 euros for a towel. And even more odd you may only change it once a week, why?!? And when you do things beside the all inclusive, you can't write that on your room number. So you have to pay in cash or with you credit card, every time you order something extra. There's a fridge in your room, but it's empty. Why don't you stack it with water. My husband and I had a nice holiday, but if they make the effort it would really be a 4 star hotel.

The Gym and pools don't open till 10am, which is late if you are a morning exerciser. The gym is self contained and accessed by your room key so I could not understand why this could not be opened earlier. Tea trays in the room would be nice, but you can hire a kettle with a 20 euro deposit, just need to pop to the shop to buy coffee and milk, which is just up the road. Food was very good, lots of choice and regularly replenished. Adult only accommodation and pool area very nice. Choice of drinks all inclusive, very good with well know brands instead of local spirits. Sangria at adult pool area was excellent.

So far the best hotel I've stayed in! Lots to do. Separate space for families and adults only. Kids club, fun activities , good shows, super good food even for my super picky daughter. The hotel is almost perfect. I just can say that the water was freezing and we couldn't enjoy the incledible pools because of it. I really encourage to get a pool heater so people can enjoy better they stay. I would say is perfect hotel but the pool thing makes it almost perfect.

Hotel very well equipped for kids. Wonderfully pleasant staff who couldn't be more helpful; regardless of request. Food was of reasonable quality and always plenty of choice. No shortage of sun beds at any of the many pools; though that was probably more to do with the time of year than anything (April 2015). Downside for us was the freezing cold water in the pools - but that's no slight on the hotel. If I had any moan, it would be the pool towels. You pay a refundable deposit (which is fine) however they have to do you for the week...there's no changing them for clean ones every day, or even every couple of days! (Although one staff member did say we could try asking but there's no guarantee). Not what we're used to but only a minor gripe...it wouldn't stop me recommending the hotel. Overall we had a very pleasant and relaxing stay here, which was the whole purpose of our weeks holiday.

Very clean hotel, rooms are great, just not much to do if the weather is not great, very quite area, beach beautiful. Very relaxing holiday

Really good holiday, would definitely recommend it.

Good quality hotel,based over four different hotels A..B..C..D .My wife and myself stayed in area A ,room was of a very good standard with sitting room with modern flat screen tv,a small kitchenette nicely hiden behind a door.The bathroom was modern with bath and stand in bath shower and hair dryer.The bedroom hand nice twinn bed with a huge wardrobe and lots of coat hangers.The swimming pool area always had plenty of sunbeds,no need for early rises to lay towels on beds. The entertainment team worked their socks off throughout the day to keep guests happy,and the evening shows looked very proffesional,with a kids mini disco before the main show that always was well attended and the children looked very happy joining in with the singing and dancing. We stayed as AI guests and found the choices in the dinning room at all dinning times very good,and always found a table without any problem.Throughout the day food and drink are always available in a sit away from the pool area under a nice bit of shade ,on mentioning drink the quality of the drink is superb,always good brand names. We visited the area B ,this also had a nice pool area plus an outdoor theatre.The other area we visited C this looked fantastic with a modern splash area for adults and children with huge shutes and slides plus a pirate ship and lots of fun things,there was another swimming pool in another part with plenty of sunbeds and bar,free bicycles are available with orginised trips,squash and tennis courts.

For all of the points I have marked the hotel on you could not fault it, the room was cleaned every day and the staff were very helpful and friendly. All of the pool areas were jet washed every day and generally the upkeep of the hotel was very good. The food does start to get a bit repetitive after a week but this is pretty standard for all inclusive type hotels - there was always food available and plenty of it, including a picnic if you requested it. The one thing I would encourage people to avoid is the shared transport to and from the hotel/airport. This hotel is about 1 hour from the airport in a taxi and I was told would cost about 70 euro's each way, the shared transport took almost 2.5 hours on the way back to the airport, we were collected 5 hours before our flight and picked up 10 or 12 other groups before finally heading for a main road and the airport - get a taxi or hire a car!

This hotel has something for everyone. The family complex is fantastic for younger children and my children thoroughly enjoyed the new waster park. The twice dailywater aerobics sessions were really fun for the adults and the reps do their best to tempt everyone to join in with all the different daily activities. The beach was fantastic and the food was of a very good standard. I would definitely recommend this hotel for families with young children.

This hotel hasn't got the capacity to cope with the amount of guests. Predominantly for Germans, we were ignored and made to feel unwelcome. Dining experience was awful, no service, not enough plates, food was below par. Cups would run out for drinks. Room in area C was very good and had many english channels but understand Area A rooms not good and Area B is for Italian's version of Saga (it really is). Went to Insotel Punta Prima in Menorca last year which was excellent. Recommend you go there instead.

The trip was excellent because of the island. The resort was not a bad place to stay, everyone was very friendly and helpful. What I didn't like about it was how far away from the airport and city it was. The bus system was very good but the hours limited the availability to get to and from the airport. Not many people spoke English, so it might not be as pleasant of an experience if you don't know any Spanish. The resort leaves it up to you to be proactive about any of the activities offered... there are schedules posted for all of the sports/entertainment. I didn't participate in any of the resort activities other than the buffet every day. The food was good and it came free with my reservation. They also offer an all-inclusive package but I don't know exactly the details of it. There is a cove/beach nearby, within 5 min walking distance. All in all, I would say if you are an independent and proactive traveler it is a good place to stay, very peaceful and relaxing. It also was a little more quiet I believe because I went before the tourist season began. One of the staff told me that usually there are around 2000 people at the resort and at the time I was there, there were only about 50-60. I would look for a different location next time. It is near Porto Cristo but most of the sights are near Palma.

the beach is actually about 300m from the hotel. The sea is very stormy in this area, but 10-15 km north the sea is calm, and beaches are better.

Needs severe updating and maintenance of so called apartments. Not good resort for children as there are too many stairs and very rocky to get to the beach. Near a nice town of Porto Cristo, but that is the ony highlight. Unless you are German, whom the resort seems to cater to, stay away. Recommend Viva Bahia near Alcudia. Better beach and more activities.