We had a great stay in Wroclaw and the hotel was great in many ways. However, we had not been alerted to the fact that renovations were being done on the rooms in the 5th floor. Yet, we were still assigned a room immediately below the one that was being renovated. For 2 out of the 3 mornings, we were woken up at 7:00am with loud released noise and pounding on the ceiling. We complained but nothing was done about it except to tell us that they were renovating. Interestingly the noise seemed to stop after 10:00am, which is puzzling. Apart from this significant inconvenience for which there wasn’t even an apology, everything else went well. Thankfully the 3rd morning was a Sunday!

Hotel was clean with an impressive reception area, we were there pre check in so they held the bags without question. There was a New Year’s Eve party in the bar, spoke to one member of staff who said the bar was closed and just walked off. Proceeded to speak with another and she invited us to wait for her and she would serve and made sure we had a great service to close our evening. We took swim stuff as the website specified a spa, unfortunately there was no pool or steam room and only a sauna and treatments available which we thought should have been more specific about.

Nice staff, comfy bedding and nice breakfast. Great location

Polite, professional staff, clean well equipped rooms, great location.

Rooms were clean and the location was great.

Very nice warm hotel. Breakfast was good and staff helpful.

The hotel was beautiful and rooms were clean and spacious. The restaurant was brilliant

All very good

Room temperature was too high.

Beautiful hotel,walking distance to old Wroclaw,restaurants and cafes.

Location and parking is great and convenient. Good breakfast. Bathroom has mold in the shower/bathtub area. Tub is very slippery and shower half glass wall is moving so not very stable to hold on. Hairdryer blow power is horrible, just horrible. I had never ever had to dry my hair with such a low power hairdryer, it took me forever. Pillows are kids size. Super tiny 2 pillows.

My favorite area of Wroclaw - morning walks on the river bank are the best

Amazing breakfasts!

Great hotel.

Location is fantastic. Roons are great, we asked for 2 beds plus rollaway for 3 adults and ut worked well. Very good breakfast. Parking onsite a bit expensive 110 pln but worth it.

Great reception staff.Nothing was a problem. True assets .

Great Location, I was able to walk everywhere I wanted to go from there. We liked the breakfast, the beds were comfortable.

Staff extremely professional, nice room, comfortable, bar staff was Nice. No complaints

Really enjoyed staying at this hotel. Room was large and comfortable. Staff were very helpful and the breakfast buffet was top notch. Hotel location was excellent - easy walking distance to the main spots and sights. Will definitely stay here again when in town. Highly recommended.

Great hotel. Good location (About 10 mins walk from main square and 20 mins walk from station) would happily stay here again