The staff was very nice. I arrived very early and while my room wasn’t ready I could use the spa, had a shower and enjoyed time at the pool while waiting. The breakfast was great, I was looking forward to it every morning.

Excellent!

Wonderful all together !

Room was large and staff was nice. The place is beautiful and room comfortable

Amazing location for São Paulo. Clean rooms! The breakfast had an amazing variety. Safe and close to the mall.

M

Just amazing!

💫

Breakfast good.

Luxury hotel with all the infrastructure you'd expect, including a top-notch spa, swimming pools and workout areas, not to mention the restaurants and bar. Spacious rooms and excellent service complement the experience. Highly recommend.

Good service !

The staff was amazing although I would note breakfast selections were limited more carbs than I particularly would like as a visiting guest otherwise the rooms were amazing and well kept

I stayed almost 2 weeks. Breakfast is just ok and is same everyday. I cannot say that the room is super-clean, though. Just ok. Just ok property, not matching to the price.

Great place to stay

I spent more than $500 per night. The overall quality and service does not match the amount. Perhaps, is it something to do inflation in Brazil? Doorman did not bother taking my bag. Lots of mosquitoes when having breakfast. I hope they control mosquitoes, there. Staffs are at the front desk are slow. They gave me an upgrade, though. I like that. Property condition is so so, not matching the price per night. There are lots of Americans but they are noisy. The taste of orange juice is very weird. Coffee is bad. Perhaps, I expected too much Brazilian coffee.

With $560, I would expect better condition. There are lots of Americans in the hotel, but they are noisy. At breakfast, orange juice tastes weird and coffee does not taste good. I got mosquitto bites multiple times. They do not do good control on that.

-

Staff was awesome, most were able to speak English

Rooms need update, very old

Paid $400 per night and the hotel looks and feels like a hospital. The bathroom and shower look exactly like a clinic, with metal sink and cold, sterile design. Even room-service trays feel like hospital food. No luxury atmosphere at all - definitely not worth the price