Overall Ratings & Reviews Hotel Josef

Great location, close to everything and wonderful breakfast. The rooms, while simple, are perfect with a great shower. Staff is wonderful.

I loved my stay at Hotel Josef. Great location, friendly staff, excellent breakfast buffet! Room was small but not unusual for Europe. Very clean and spacious bathroom with large walk in shower.

Great location, room, breakfast and excellent service!

Great location. Good breakfast. Quiet and clean. Nice staff

Usual for Europe issues with air conditioning made it hard to sleep at night. Very hard bed and very soft pillows didn’t help. I didn’t get any sleep in 5 nights. Very good location, friendly staff.

Was amazing

Our stay at the Hotel Josef was exceptional from our arrival to our departure. The location was fantastic, within walking distance of many attractions, Cafes and Restaurants.5 mins to the mall, short distance to Old town Square, astronomical Clock, Charles Bridge, etc. What sets Hotel Josef apart from other 5 star hotels is the well trained, amiable and personable staff. They were all professional, helpful and fluent with languages. From Wanda, to the other staff members who all helped us with restaurant selection and reservation, directions on how to take the tram to Prague Castle, housekeeping services, my family felt well taken cared of throughout our stay last March. Bathrobes, slippers and re fill of drinks were a nice add on. Our room was maintained everyday with Egyptian cotton beddings. They prepared a bed for my daughter which I really appreciated. They accommodated us on the 5th floor and view was amazing and from up there it was generally quiet. Breakfast was buffet and can easy order from the menu. The baked goods were all freshly made. The restaurant and bakery staff were attentive to guests. Ambiance was very nice and clean. Security and welcoming staff were all courteous. Overall, I'm impressed with Hotel Josef and I hope they will maintain the excellent quality of service and hotel amenities through the years.

I asked upon checking in about an upgrade and mentioned both the gold member status and the promise of an upgrade when available. I was told I would be getting the room I booked.

The location was great and the staff was super friendly. It was perfect for a short stay. Loved the mini bar in the room

Came for a long weekend with friends from London. Every single staff member was helpful and happy. I cannot fault anything and can't wait until the work is done to see the final look of the hotel. Breakfast was 10/10

Always a very pleasant stay in a stylish room And the possibility to relax in a nice sauna After a day of city excitements. To dream away on a comfy launch chair. The day awaits thou with a delicious breakfast A place not to be missed

Everything was great, the problem is that the hotel was doing some remodeling and we had to enter through the staff door and make a couple turns inside the hotel to go to our room. Everything else was great.

Great breakfast.

Amazing

Try nice hotel. The staff is great.

this is a very good hotel overall. unfortunately, though, it is currently undergoing renovation, and this creates many problems. the lobby is closed, and there is a bell you have to ring to enter through the underground garage. well, the bell wasn't working, and i stood there, in -10 degrees, waiting and not knowing what was happening. in the end, i called reception and they came to get me, but someone else might not have an EU functioning phone. secondly, the room was cold. i switched on the heating, through central air con, but nothing happened, and there were no clear instructions on how to operate the heating switchboard. the following day, i asked, and THEN they told me that there is a problem with the system, and they offered to send a portable heater to the room (which they did promptly). a third problem is that the bathroom area in the room has a small step (which is a problem at night if you're not aware of it), and the glass 'wall' separating the bathroom from the room is very transparent, and I bumped my head on it once... they should put a ribbon/sticker on the glass. to make up for the renovation issues, they are offering free breakfast to everyone, which was excellent. But really, they need to address all of these problems.

Staff was amazing

Great location. Very nice rooms and staff were excellent. Breakfast buffet also is very nice and well worth it. Also great neighborhood close to everything.

Great location and the best staff

Stay was excellent. Staff was very helpful, professional and accommodating. Very nice breakfast. The hotel is under construction which is not mentioned on their website so if this is important to you be aware the lobby and the bar/restaurant is not open.