The room were very neat and clean. The staff bery courteous and responsive.

Clean room

The elevators didnt wirk properly. The first floor ice machine wasnt working. The laundry room wwad was out of service. Fire alarm went off multiple times. Internet was intermittent. TV glitched. Room got flooded from two floors above. Staff seems rather cavalier about these things. I don't think the owners care much about properly maintaining their building.

Parking lot had people sleeping in their at night.Smoking drugs.I felt very unsafe.Garbage in the parking lot scattered..

Bed bug in room upgrades dirty towels in other room

Thank you

Property is run down, musty and cigarette smell.

Cost Cleanliness Comfortable Safe area Lots of restaurants and stores Close to highways

It’s just NOT clean.

I hated this property, it was dirty ,filled with roaches, the paint was chipping and the smell was atrocious! When I went into the room the bed was uneven, and the room was freezing, when i turned the air off and as the room warmed up the smell got stronger and stronger. I was there 1 hour max and went to the front desk and checked out. I asked for a full refund and was told the manager wasn't available. When I spoke with nisha she refused to give me a refund. I complained to her about the quality of the hotel and it didn't matter that i had only been there an hour. I am calling my bank to dispute the charge i refuse to pay for that dump!

Great

This property felt more like a DMV than a hotel. The reception desk is behind a partition and no one was ever back there. There is a very small lobby with a few chairs. It felt so depressing. The rooms are very small and showing their age. It was at best OK but there are plenty of other hotels in the area to stay at instead.

Great place and nice staff

It’s pretty average for an overnight stay!

Perfect area very nice and calm. very quiet.

One person from our party was bitten by bedbugs

For a 2 star hotel, I received good service overall. There was one issue when my room was not cleaned, and the staff on duty that night were not very helpful. However, when I spoke with the manager on Monday, the issue was promptly resolved, and I was refunded for that night. I appreciated how it was handled in the

The hotel was not cleaned. Only one elevator was working. No room service. You have to go to the lobby to get what you asked for. They have iodine in the rooms but does not work. We saw a beg bug on the bed. For the money the we spent…. It was terrible. Shower don’t even work properly……don not book at red roof inn in Westbury, Long Island.

The building is old but the rooms and everything else is clean

Didn’t like that they don’t have guest service if you need anything you have to go to lobby to pick it up and they do not have any kind of breakfast service