6.6
Pleasant
From 971 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.2

Traveler Reviews The Mansion at Glen Cove

Number of reviews per page
20
40
Top reviews
William
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and well appointed. Continental breakfast was lacking, hard boiled eggs for breakfast?!?
amy
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have to stay here often bc of its proximity to family. The hotel needs a facelift. There are no dining options and very few amenities. It is sprawling and difficult to get around (carpet peeling up and difficult to transport suitcases through unbelievably long corridors). The walls are paper thin so everything can be heard from outside the room--including staff constantly slamming doors in the morning. As a guest, one feels secondary to the apparent primary source of revenue, event services. The place has potential. Hopefully there are updates planned. I've encountered some excellent customer service and some average--nothing terrible.
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Harvinder
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They are still working on the renovation but it is looking good so far 👌 plan to stay there again. Wish the daily rate was a bit more competitive to Holiday Inn.
Gregory
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The view from the front is the nicest part of this facility. Very limited places for gathering and all of the rooms are in adjacent buildings with bland architecture. The pool area is nice, but is swarmed by a children's day camp every day. There are no onsite dining options and there's nowhere to sit in the lobby or within the historic house. My room itself was nice, but for the price we paid, there are so many nicer alternatives.
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Lisa
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful gem hotel for a great price! Comfortable beds, very clean and luxurious with out the high cost!
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No instructions on how to utilize the TV,no one at the front desk was able to help. They should have a guide in each room tadvise guests on how to use TV.
Stephen
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Needs charging stations for devices and more electrical outlets
Cricket
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous stay at the Manor!
Melissa A
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful Hotel… The staff is incredibly nice and helpful! They could not have been more welcoming. It is so beautiful and historic, We just wish it was a bit cleaner. The carpets were dirty and a band-aid remained on the floor in the hallway throughout the weekend. Breakfast was served on the dirty table cloth’s from the wedding the night before. This could really be a gem if it were maintained.
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Michele
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bathroom had the last persons shavings in there. Room should have a chair to sit in. Instead of desk chair. I know property is being renovated but areas should still be cleaned.
Charity
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Mansion in Glen Cove and will return the next time we visit family in Glen Cove. I have a lot to say about this unusual hotel so I'm going to begin with the best parts of our stay with a more comprehensive review below. Highlights: - The staff are incredibly friendly and accommodating. - Over 55 acres of beautiful grounds. - Excellent complimentary continental breakfast. - Comfortable mattress, with decent sheets. - Overall cleanliness is very good and though it is an older property, the hotel smells fresh. - Diverse spaces throughout the hotel to congregate with others. - Tons of really lovely space options if you wanted to host an event. We arrived nearly two hours before check-in & swung by the Mansion to see if an early check-in was possible. Fortunately, it was a possibility & the front desk staff was gracious In making this accommodation. We were pleased with our room (we rented the Regular King Suite rather than the Deluxe). Things to consider: - The entire property is historic. Even the "new" section was built in 1967. - It's in the process of a renovation & as such there is evidence of maintenance in many corners of the property. Room for improvement: - The QR code provided in the room that indicated it contained important information led to a url not found error. - A text to a number provided to answer questions was answered six hours after we checked out.
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Ming
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

General environment is acceptable but the room quality inconsistent from one to another. Our room had high humidity problem causing dampness to all my clothings and belongings. In two days stay, we moved 3 times.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property. Very nice breakfast.
Jenny
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We traveled from CT for the pool
Pulin
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is outdated, rooms are old.
Gina
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No restaurant on site. Limited ability to get food. Condition was shabby.
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What kind of place has no windows
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was amazing, great location and the tranquility!
Samuel
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

As a local, I was extrememly disappointed in my stay. I booked a room about 8 months in advance for my wedding night. I did not seem to get the room I booked and I paid a small fortune for. While the facilities were comfy, there was rust and mould in places. On top of that, finding other peoples' hairs in our bed showed that they did less than a stellar job of cleaning the place. Other guests were obnoxious and abusive towards staff, which I know isn't the staff's fault, but meanwhile the staff then was very quick to rush us.
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Jackie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Best place I’ve ever stayed. Quiet and peaceful.
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