The beach is fantastic: beautiful sand, scenic palms, well-maintained, with a very pleasant oceanfront feel

I'm sorry I couldn't use the pool or the beach I was handicapped for a period of time however I enjoyed the the cleanliness of rooms a shout out to the housekeeper she did an excellent job and I would really pleased with her and she cleaned my room everyday the transportation around the areas was spot on I had no issues you called and they arrived take the way you need to go excellent my first time in punta Cana and it will not be my last we will return with more family members thank you for the hospitality

So rude stuff too much noise

A great hotel for a relaxing stay, spacious grounds, clean coastline. Good, tasty food. Nice rooms. Excellent staff. The only downside is that I wish the alcohol quality was better. I don't recommend drinking tequila; it's pure alcohol. If possible, I'd recommend fixing this issue, and everything would be perfect. Overall, I recommend this hotel; we had a great time!

Perfect place to relax

The rooms need repair.

No issues with staff, kindest and nicest people ever. The property? Terrible. Needs a lot of fixing and upgrading. It rained once during our 5 days stay and all the rooms we booked (booked 4 rooms total) all had leaks coming from the ceiling. Amenities were lacking. Food was okay. Not much to do in the resort. 2/5 - and that’s being generous.

One of our 2 rooms, the air conditioner stoppes woeking after the 1st of 3 nights. That same room smelles terrible like mildew and rotten eggs. The staff never gave us any information about the time frame you had to make reservations in so we were stuck with the buffet all but one night. They booked one restauarant for us ahead of time and it was not asked which place we would like. The food was not very good, so a lot of pineapple was eaten. You cant leave your room without being bombarded by people trying to drag you all over to try and get you to buy more things. When we just wanted to relax, they just pressure you into doing other things and and it just was bothersome to even want to leave your area of the room and the pool by your room.

Nice hotel

Property was ok, only thing I would complain about is the buffet options very limited and I didn't care for most of the food. Diner restaurants was cool though Asian and steakhouse. Resort needs outside food huts or trucks where people can eat throughout the day without having to go to buffet

Sin comentarios

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The room was clean and we had a nice clean bed very nice. For the staff they were very friendly spoke with Luis he was a really good guy 10/10 for him the pool was cool and good vibes. The buffet were alright the restaurants were better but they were not the best either overall the stay was nice the only problem for me and my wife was the food the buffet like I said was mid and the restaurant were mid high not bad tho we are satisfied.

Algunos inconvenientes ya que estan remodelando unas areas como la barra de la piscina y cuando pedias en unas cerca te solicitaban entrar con camisa y zapatos

Great staff and friendly

The staff is friendly, sometimes they don't smile much but it is ok. I think they are oveload with chords.

The outside property was beautifully kept. However, the rooms need to be updated n properly cleaned. Staff members super nice and helpful.

N/a

We upgraded to the Royal

Staff was not friendly at all. They were kinda rude and were not helpful. They seemed like they did not want to be there at all. Will most likely not go back and do not recommend.