Overall Ratings & Reviews Holiday Inn Express & Suites ABERDEEN by IHG, an IHG Hotel

Everything was good about the hotel except I had a 100lb cooler and the elevator was broke and we had to haul it up 2 flights of stairs. It's not necessarily the hotel's fault and things happen but it was a fairly large inconvenience.

Weekend family trip but the pool area was over crowded and the chlorine smell was so strong it burned your eyes and triggered an asthma flare up.

The staff were extremely helpful and always couteous. It is located in a great location.

We stayed in the King size jet tub suite with our 2 children and had so much fun! The room was clean and updated. I would say the only thing it needs a larger TV for the room.

Was expensive for the stay. Room was so-so, alot of dirty walls. The pool was a mosh pit. The manager did come in and sort things out. Almost all the lights were out in the pool area. Doors were open random people would come in and think it was a party zone. Paper thin walls. Rooms are now dated compared to other hotels in the area! Water slide is a lot of fun but rust is setting in everywhere, paint chips stick to your feet. The staff on day time was new, but helpful! Nighttime lady was great helping us get a new towel and toothbrush. The manger on duty both days was A+

Clean, comfortable, convenient. Good price. Good breakfast. Friendly staff.

Check in was quick & professional! Room was great breakfast was good hot & lots of choices. There was kids running above my room but young man working addressed this & it stopped. Will stay again!!

Staff was great and informational, property needs to be updated or cleaned properly.

I like the location.

We came to Aberdeen for a soccer tournament. The room was clean and so was the hotel. The breakfast was great and the staff kept it stocked up. The pool area was perfect for al of our kids with ages from 2-10.

Staff were great and friendly, helped me with my troubles from expedia even though they didn't have to. Breakfast was great as well! 😊 Good job!

Hot tub is down....

The staff truly made us feel right at home! Super personable and always looking to help!

Good location. Key cards need updating.

Friendly staff and great location!

Night manager was terrible to deal with

Staff friendly

We had ny daughters birthday party there. They moved our room without me asking so we were closer to the pool. The manager and employees were very nice. Great customer service!

This hotel is run down. There are broken floor tiles and chips in wood doors, cupboards, etc. the pool water was murky - a child wearing goggles in the pool said it was foggy when she was under water; there was rust all over the staircase up to the top of the slide. I would not stay here again.

The room was not cleaned on time.