The receptionist/bartender was helpful getting me the correct room that a paid for online without any problems. I appreciate all the help they gave us and the host at breakfast the next morning was very nice and welcoming. My wife and I really appreciated that...

Great hotel in a safe location made all the better by excellent friendly staff

Excellent breakfast and good comfortable beds and bedrooms. Staff very pro active and helpful. Very good for big groups.

Staff were really helpful

Staff were very helpful and friendly especially Sabrina. Room service times could be better though.

Good bed but air con rather noisy. Room comfortable. Food good value but no frills.

Great overnight stay. Kids loved the pool and the slide in reception. Great breakfast. Rooms comfortable. Friendly staff.

Nice hotel with great staff. Wide variety of breakfast options. The decor in the rooms could be a bit updated, however very clean, spacious and comfortable rooms.

The staff were very helpful and friendly. The room was very quiet and clean. The only negative I would say is vegetarian options for breakfast. But apart from that pleasant stay

Located in the new town, lots of shop units close by Comfy bed, Basic Clean room and bathroom No in room tea and coffee facilities or bottled water Nice bar area downstairs Good air con in rooms

The hotel is located by the main shopping estate in the area, not exactly in Cognac but easy enough to drive into Cognac on one straight road. Wifi is not very well connected. I used it in the common dining area. Breakfast is fine. Parking is ample. Communal kettle by the entrance did not go down well for me. I have to fetch water from my room to fill the kettle and boil it in the public area. Not great value for money but is acceptable and adequate for a stopover.

Lovely hotel, very clean. Lovely staff

Good breakfast, confi rooms, quiet. Excellent value for money we will come back

Manager is superb! Excellent greeting and always happy to assist with any questions.

was nice

Good little hotel with absolutely fantastic staff

Nice place. Friendly staff! Nice breakfast. Comfortable bed!

Comfortable clean and quiet

Simply a nice comfortable room. Nothing amazing, but also not expensive. Walking distance to a few places for food etc. Good pit stop on a drive down to Southern France... Breakfast was a bit rubbish - typical unhealthy fatty bacon/sausage and powdered scrabbled eggs with a selection of pastries freshly thawed from a freezer.

Clean comfortable rooms. Staff were nice when around. Maybe just because it was off season but a bit hard finding staff to order food / drinks in the evening. Restaurant food a bit average, seemed like premade dishes just heated up. Right in outskirts of city, not much around on a evening but convenient for us as working in Jarnac which is just a short drive. Pool outside only so not usable in winter.