Mercure Neu-Isenburg

Explore Mercure Neu-Isenburg
8.4
Very Good
From 232 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.8

Traveler Reviews Mercure Neu-Isenburg

Number of reviews per page
20
40
Top reviews
Robert
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

frustrating hotel, everything comes with additional charge. You want to check in 1 hr before 3pm €30, use the gym €5, check out at 1pm €30... room wasn't made, water not replaced, toilet in room when arrived was not clean, no loo paper.
Yalcin
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff
QINA
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Too far away from the city central and so old. It doesn’t feel good
Petra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
JoAnn
icon-with Friends
with Friends
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Josephine
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Clean
Katherine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Visiting family so only used as a base to sleep. Clean and convenient for our needs
Tim
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The staff was very hospitable and attentive and friendly, location was great
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice hote
Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

My only complaint would be a poor wifi signal in the room I was in
Noel
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Convenient, central location.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Arash
icon-Business
Business
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

No reception after 11 pm so if your flight is late you will have to sleep on the street!
Darius
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

A/c not working, they don’t clean the room
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Niloofar
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

The property was good near shopping
Thomas
icon-Business
Business
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Breakfast was great and the staff was excellent and very helpful.
mohamed
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Susan
icon-Business
Business
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Friendly staff, quiet room. Perfect for an early flight out of FRA.
Julia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Pretty rooms, good breakfast, parking garage, friendly staff.
Number of reviews per page
20
40