Overall Ratings & Reviews Holiday Inn Express Hotel & Suites Kerrville by IHG

Room as neat and clean. Staff was efficient and friendly.

Repair work in progress

Check in was quick and seamless.

The bed was great. It was quiet. Fell right to sleep. Breakfast was good but the lady putting out food snapped at us for trying to get a roll even though they were already out. It was pretty rude and she could have asked in a nice way to wait. It was 6 minutes early. Just not super friendly staff. I think the were overworked.

Check in fast. Staff great. Breakfast A+

Pool is not working. Some of the staff were friendly. Not the cleanest

Very clean.

Stayed several places this week. This was by far the best. Better than a place costing twice as much. Thanks!

Property was good, room was great but the front desk staff was not too welcoming.

I liked the nice big rooms but the tv was tiny and some lady with her kinder was stomping around in the room over us making a racket that can give a veteran ptsd.

Hotel lobby was under repair but everything was very clean and neat. People were very friendly.

Big room, clean, helpful staff.

Being remodeled to be very nice

Always a great place to stay. Convenient and safe location, clean and newer/updated property, super friendly staff.

Would stay there again!

Mold in the air vent

The staff helped me with my reservations - Expedia messed them up. It was stressful. Expedia needs an overhaul.

Reservation was for two queen and was given one king so had to change rooms

Everything was great, breakfast was good. Would definitely stay here again.

Great place to stay in Kerrville.