7.6
Pleasant
From 983 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.6

Service and Facilites

8.2

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Traveler Reviews Hilton Garden Inn Kansas City/Kansas

Number of reviews per page
20
40
Top reviews
Alexandre
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were stuck outside our room for hours because the batteries in the RFID door card reader were dead.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stay here once a year and always a good experience. Fast, friendly staff and clean, quiet rooms.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was a nice hotel but, I called the day before to ask if they had a restaurant or bar and was told yes to both. I was told both would be open for the Chiefs game, not to mention its a Saturday night. Neither were open when we checked in at 5. That was extremely disappointing.
Gerson y Yessica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everithing is wood
Tanya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Dirty sheets and old flat pillows. Cleanliness is not a priority at the property
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Bed was horrible. Very loud, noisy springs and mattress.
Leonel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice
Bethanie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was great
Bret
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Basically, when you sit on the bed, it sounded like you were on an old school boxspring mattress that was 30 years old. Or you were sitting on some old metal chair when I sleep I’m a body flipper and I woke up every time flipping because of the loud bases, they switched me into two different rooms and it still didn’t make a difference. I would not recommend this place to my worst enemy.
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Robert
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All standard
COREY
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy
Jacqueline
icon- Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was closer to Hyvee arena
TJ
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Was easy to enter and exit the facility
Taylor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All in all very great! Only took a star because even though I paid $200 for one night, I had to pay another $10 for parking and that makes me cringe given how much it already costs.
Brett
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We booked our room last minute and were pleasantly surprised by the size of our room for the price. We returned from the event and the bartender was kind enough to stay open for us past his regular close time. He made great cocktails and great conversation.
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Overall it was exactly what we expected
William
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean,safe convenient to freeway
Simone
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

DO NOT STAY HERE!!! CHARGED TWICE FOR A DIRTY ROOM, SMOKE DECTECTORS GO OFF FOR NO REASON AND BUGS
Shauna
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nothing is complimentary, including parking. Our room was really gross with yuck in the shower and hair all over the mattress. They accidentally checked us out of the room early too. It gives motel not hotel.
Kathleen
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Breakfast on site. Clean , quiet & bed comfortable. Garage parking.
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