Overall Ratings & Reviews Best Western Timpanogos Inn

We were very happy to find that eventhough the property was older looking, it was clean and nice.

Great staff great breakfast coffee was good!

For what I paid I thought it would have been a little nicer. The only staff member that was friendly and kind was the gentleman who checked me in and he was there when I checked out. The woman running the breakfast was rude and disrespectful. My husband was trying to grab bread for toast and she nudged him a little to move cause there were crumbs next to him like excuse me….. )crumbs could have waited) the bathroom door frame was coming off the sofa bed was not usable due to the mattress springs sticking out and the mattress was coming apart. It looked like blood on the wallpaper in the bathroom and both beds in the other room had hair all over. I was very disappointed as this was a weekend getaway from Vegas and coming to the room was just disappointing.

I found a nasty stain on my sheet. No big deal, I removed it and informed the staff. They were very rude about it as if I made the stain. I was not complaining, just wanted it removed. I kept the do not disturb sign on my door after that. The staff at the breakfast was also very rude, acted annoyed we were eating breakfast, and the breakfast was the poorest that I have had at any other hotel that I have been to. The elevator was scary and sounded like it was going to drop to the bottom every time, I only used it when I had my huge dance bag.

Would stay again!!

Staff was helpful, room was clean, convenient location!

Bathroom was small

Bed was nice. Hot tub was working which is always a plus.

Served our purposes great! Good sized pool and hot tub. Comfy beds- little fridge, microwave and complimentary 24hr coffee, w/breakfast. We had a great little stay.

We always stay here on our way to Palm Springs from Calgary, Alberta. The staff is always friendly and efficient. The hotel is always spotless and well maintained. There is lots of opportunities for going out to restaurants and shopping. I highly recommend this hotel.

No

Easy on and off hi-way, lots of restaurants within a mile.

There was a hole on the sofa bed.

People were great at the counter. Great staff

Quiet

Very nice accommodations. Lovely breakfast options. Wonderful pool and hot tub

Great stay, will stay again.

The property was quiet. The room is set up well. Clean and comfortable.

Clean, comfortable, and affordable.

This was a comfortable and quiet place to rest after a long day on the road. Very clean.