Overall Ratings & Reviews Quality Inn & Suites Alma - Fort Smith Northeast

Positives were: nice staff, clean comfortable bed, AC works fine. Negatives: were the room itself is very outdated. The old carpet hade waves in it. No curtains which makes it look prisonish. Just a roll up (black out) blind on a roller chain that worked well, but again curtains would look much better. Refrigerator not plugged in and the outlet behind the unit was coming out of the wall and didn't leave much room to plug it in. Furniture is like 1980's Motel 6. Serviceable, but outdated. Worst was the bathroom. Outdated fixtures in sink and shower. I turned the hot water on at the sink and waited and waited and waited. I've stayed in many hotels and some water tank locations cause a delay. I understand that. This however never gets hot. With the sink and the shower both on full hot, I was forced to take a quick luke warm shower. Two things you want when your renting a room. Nice clean bed and a decent shower. This room failed and also needed painting and ceiling stains treated. Sorry, but you asked!

The bed had cigarette burns in the bed spread. The maid was probably smoking when the bed was being made

Great staff. Clean comfortable room. No elevator. Lol

A nice hotel overall, friendly staff, clean and a very spacious room. The only annoyance was its proximity to the highway so it was noisy because of the traffic. Recommend, maybe , booking the extension.

The pet rooms are in a back single story. Carpet dirty and torn. Walls desperately need painting. Sink was cracked. Entry door hasn’t been painted in years. Bathroom was dirty. Mattresses hard and lumpy. Furnishings old and tired. Curtains torn and falling apart. This place was a total dump. Yo make matters worse, with the pet fee this room cost more than the regular rooms. Quality - I don’t think so!

Lady at front desk was amazingly helpful and accommodating.

This site is easy to get to and quiet at night. There's a Starbuck very close and several dining options across the road. The staff was friendly and pleasant.

We had a nice and peaceful stay.

We chose this location based on price and the location (easy access to the highway as a quick stopover on a road trip). Property was a little dingy and dated, but staff was friendly and the price was right.

Have stayed here before. Staff is always nice, room is clean. Wonderful breakfast. Next door is a Cracker Barrel restaurant you can walk to. Very convenient.

There is no elevator. Two flights of steep stairs. Properties need to disclose this prior to booking.

Very convenient location right off main highway. Lots of walkable restraunts and gas stations around. Friendly staff. The only thing I didn't like was the loudness inside of the building from others staying, (slamming doors, loud talking, ect.)

Room was clean. Has toiletries. Staff very friendly. Could it use an update? Yes.. but still a nice place to stay. Great breakfast. I would stay again.

Great service

The room needed a thorough vacuuming, particularly around the baseboards. Some simple repair/repainting work also needed done in our room.

Well staffed hotel, clean rooms and good breakfast.

It was pet friendly but only in the old back motel part. People partying in parking lot. The room was dirty and smelly. Pillow case smelled like perfume…..probably rented by the hour… Not at all like the pictures on line.

The front desk staff was very helpful and kind. However, the rooms themselves were a bit outdated.

DO NOT STAY HERE. They say pet friendly and you will see decent rooms available, but that will not be what you get. If w/pet, they will stick you in the most awful room behind the hotel which is filthy and feels very unsafe. I was woke up many times thru the night due to noises that made me feel like my vehicle was being broken into. QUALITY INN, ALMA AK, should be insepected. The audacity to charge a pet fee. Ha! I pray yall heed ....dirty, unsafe, stinks, uncomfortable, noisy. SAVE YOUR $$$ AND TIME, GO ELSEWHERE.

It needs remodeling