Beautiful hotel in the center of town. Staff was very friendly and helpful. The hotel is right in front of the plaza with many dining options right in front of hotel, ideal to live the tapas culture!
William
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A spacious and well run hotel.
Abigail
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent service when checking in, recommendations and advised us how to get out of area. Manual was excellent at his job!
Mark
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
An excellent hotel on the main square on Merida in an updated historic building giving it a real sense of place. The facilities and service were impeccable.
Celia
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Hotel was in a perfect central situation with valet parking. A lovely atmosphere with interesting attractive decor. Helpful staff with advice on the local area.
Connie R
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Historic hotel walking distance to the sites. Great breakfast
Robel
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great place, great service. Parking is tough to find though
Verified traveler
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Friendly staff on the reception desk.
Rooms clean and comfortable.
Very helpful to have valet parking
Denise
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Second stay at this hotel. Excellent location, comfort and service.
Luis
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
No parking on premises
Janette
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Todos súper amables y súper bien ubicado.
Dermot
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Lovely hotel in the main square. Walking distance to all locations around the town. I self parked at a local parking garage, the Cervantes Parking parking area. Parking spaces were tight but ok.
Staff at the hotel were excellent. The night manage was very helpful.
Pascal
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Great place to stay except for the window that doesn’t close all the way so you can hear the noise from the street and cold air goes through as well
Lance
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good view of plaza.
Guillermo
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
location and service
Verified traveler
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The Merida Palace is in an excellent hotel in a central location. It is a fabulous building with excellent staff: very friendly and professional.
We wouldn't hesitate to come back.
maria
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Amazing property
MARY
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The hotel staff were excellent. Very helpful!!
Jean
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Only negative comment is WIFI is not that good, can be spotty. But other than that a great place, parking (valet) off site for fee great location! Really nice people.