Overall Ratings & Reviews Sheraton Sanya Resort

Great location and beautiful resort

服务太差了

酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚

They don't have checkout line. Check in and out are in the same line. I'm sweeting so bad, it took me 45 minutes to checkout .

Amazing trip with pretty well stay

Good stuff, nice services and beautiful view, administration and management well done.

Service was excellent. Room was a bit dated. Air conditioning was minimal, but still comfortable. It was not too busy when I was there, so I could find a seat either on the beach or at one of the pools.

It was very comfortable, very attentive and nice staff, great management, the grounds beautiful and well cared for, same goes for the beachfront… good dining options, would definitely stay there again and recommend the hotel to friends

The hotel staff and beach are amazing.

I think it was a terrific place to be at. The management was very nice and friendly and we were able to check in early. The breakfast was good and the amenities around were great. Dinner, while expensive was tremendous and the ambience they created was exceptional. My only complaint would be that there weren’t enough workers so it took a little longer to get our drinks delivered at the pool (maybe they were really busy) But everything else was lovely. Our housekeeper cleaned every day and gave us a ton of water (which we drank).

Great location. Clean and spacious. Family friendly .

Loved the variety of outdoor pool options. Spent most of our time in the lagoon pool. It was shady and had lots of day beds with umbrellas nearby. My only complaint was noisy neighbors at night.

The room was good, clean and quiet. The access to the pool and the beach were correct. The only thing that needs to be improved is the breakfast and food in general, the quality of the food is not good.

It is always a pleasurable stay. Right now they are going through renovations throughout the whole property which makes it not being able to use the facilities.

Amazing experience!!!

Room condition kind of run down but acceptable. A bit noisy during the night. Breakfast is good with plenty of choices. Location is great and many dinning choices around

The hotel was older but the location was good and the beach was much better than other areas. The price was fair and if you want cleaner beaches this hotel is the right place for you.

the smell in the guest rooms was either 2nd hand smoking or from the sewage system. the hotel needs an overhaul of its central air system. this one problem kinda wipes out everything else great about it.

Great place, highly recommend.

Biggest problem was that they had terrible reading lights in bed. Many of like to read books in the bed before sleep and it was impossible. Nothing else to complain. Beautiful place to relax.