Lovely hotel excellent staff

We really enjoyed our stay! It’s in a great location and our view was right out of a travel magazine. Very helpful staff except for the buffet manager was a bit rude on two occasions. We arrived while the morning breakfast buffet was still out and he was adamant that we were charged 40 Euro to eat. Overall, I would highly recommend this place though.

Room was large. Great pool and view. Breakfast just ok. No hot water first day but was fixed . Air conditioning is weak

Loved the location and views from room 310! 2 balconies and very roomy. Will definitely stay there again. Loved breakfast and dinner buffets and sitting on terrace overlooking ocean. Loved piano music. The only negative is the parking. We did find good spots close by and once parked in very very tight parking garage that only has 6 spaces. Overall one of the best places we have ever stayed.

Lovely large room we had 2 balconies the room was very clean. The bed was really comfortable and we had bottled water replenished in the room as well as receiving a basket of fruit. The pool area was nice with plenty of sun beds - pool was a little cold for us. During the day drinks and snacks are available here. Really good area to stay not too hilly and good access to the sea walk. Bus stops within a few minutes of hotel to Funchal town .. hop on hop off bus also stops at the bus stop. Breakfast was really good plenty of choice and we had buffet dinner one evening. Everywhere was clean and tidy and the staff were great. We will definitely stay again and for longer.

Everything was great

Good value and high quality hotel. We would visit again.

Beautiful ocean view from our hotel room. Also, just minutes from the Forum Madeira mall, Pingo Doce grocery store, and oceanside promenade. The bus stop was also minutes away for an easy ride into old Funchal. My only complaint about the rooms is that the chairs were very close to the ground and therefore not comfortable for a tall person like me to sit in.

comfortable large room. spotless and neat.

Lovely spacious clean room with great view. Lots of choice at breakfast. Friendly staff on reception.

This is our second stay at this hotel and didn't disappoint. All the staff couldn't do enough for you and all happy faces. The view from the room was amazing. Breakfast is lovely with a good choice for everyone. The rooms are kept spotless. From the hotel you can walk into Funchal or 2 euro for a bus outside the hotel. Plenty of restaurants nearby. Will be back next year.

Nice, helpful staff. Great location.

Great location and view of the ocean. Nice outdoor pool and easy access to chairs and umbrellas. Breakfast has good selections and variations. Room was spacious and had fantastic balcony with secluded sea view. Will definitely come back.

Lovely spacious clean room with fantastic sea view. Great breakfast with lots of choice and friendly staff throughout.

The staff are always very good, friendly and attentive

View from balcony was amazing and enjoyed the excellent breakfast on the outdoor terrace.

Room was neat and tidy, dining options were really convenient after a long day of travelling. Pool area was nice and welcome gift of fruit basket was a nice gesture

Great staff

Front ocean facility with amazing views, excellent breakfast buffet, on site parking, comfortable well equipped rooms, very convenient to public transportation, shopping and dining but the most valuable asset is the friendly, attentive and detail oriented multilingual staff

Parking is inconvenient hard to get to and very limited. Room has nice view but need some updates. Shower is dated.