Hotel Zurbarán Palma

Explore Hotel Zurbarán Palma
8.0
Very Good
From 386 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

6.6

Service and Facilites

8.6

Traveler Reviews Hotel Zurbarán Palma

Number of reviews per page
20
40
Top reviews
Gabriela
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is relatively modern, clean, and conveniently located near Palma’s waterfront. Having on-site parking was a real bonus since parking in the city is difficult. Breakfast was slightly disappointing: the eggs were cold and greasy, and the fruit and vegetable selection very limited—though the pastries were fresh and very nice. The real problem was safety. Our main door did not close properly, and several times people walked into our room—including once at 5am, which was absolutely terrifying and unacceptable. The key system was faulty: our card could open another guest’s door, and others could enter ours even with the lock on. On top of that, the balcony and bathroom window locks were broken, and the room safe had no battery. When we reported the 5am incident, the staff were dismissive, saying there was “no evidence” and making us feel blamed rather than supported. As three young women, we felt unsafe and deeply let down. This hotel has potential with its location and facilities, but the safety failures and lack of empathy from staff made our stay very shaken and disappointing.
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Jean
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very cozy and clean
conner
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Can’t beat this place for the price. Good location, close to town but not in town, nice rooms, breakfast buffet was tasty. And A tier service. Even though it’s not a 4 star hotel they did everything in their power to make it feel like one!
Grace Joan Frances
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

amazing staff, clean and tidy and fantastic rooms!!!!
Verified traveler
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very average. Better options available
PATRICIA
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The staff were very helpful. The breakfast was good for the price and had lots of options. Parking was available in a lot down the street.
Verified traveler
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Stayed here for the Mallorca Marathon. First mistake was renting a car. I expected a laid back tourist mentality but Palma is a typical European city with windy one way streets & no parking. The hotel does have a gated parking area but I’d suggest taking a taxi. The hotel itself was great
Pauline
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Hotels in the area are quite pricey and we only wanted to stay near Palma for 1 night. Staff very friendly and could not fault them. Thank you. You can walk to harbour area in 7 minutes. Bus route easy and parking plentiful. We booked a superior room - similar to travelodge in uk and was lovely at the end of the evening to have a glass of wine on our balcony. Breakfast was fine, fresh fruit (and tinned), nice coffee, i enjoyed the cheeses and meat breakfast. My husband had a more English breakfast Hotel v clean. Towels ragged. Overall ok - I just think €180 euros for a double quite pricey for what we had but that’s the prices near Palma. We found a tapas (recommended by hotel) nearby - Oh la la - many Spanish there - enjoyed it very much.
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Martyn
icon-Leisure
Leisure
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It was nice to have a room with terrace. However there is little privacy as it was overlooked by apartments and other hotels. In fact, residents in these building looked straight into my room. The hotel is down a residential side street and as such has no views and the surrounding buildings block out most of the direct sun. The hotel is somewhat dated and the room lacked comfort: hard plastic chairs and the bed too hard. Not much in the way of hotel facilities and as such the room rate is overpriced for what is essentially a budget hotel. I would only recommend it for overnight stays and not full vacations
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Markus
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Enjoyed our stay just for one night. Room clean and no issues.
Lyne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Really nice hotel clean and loved the parking and the staff
Ross
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

For the amount of a room for one night it wasn’t value for money at all. Room very small as were the corridors. Having a room next to a exit meant every time someone went in and didn’t hold the door it slammed so after 1am it was horrible trying to stay asleep.
Josh
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Hreat staff very friendly. Beds comfy. Air conditioner needs a bit of work since rooms get very hot
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Stayed one night to see more of Palma. Comfy bed and good shower. Walked to restaurant. Friendly staff and great breakfast.
Ben
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Helpful and friendly check in. Room was impeccably clean and the balcony was a great addition which got the sun in the morning/noon with a great view of the sea and the city. Slightly out the city center but the 15/20 walk was no issue wrther it be down the sea front ot threw the streets.
Yanana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The hotel is situated in a quiet neighborhood. Walking at night from the main strip to hotel felt safe. The hotel is a bit far from the main strip and required approx. 25 min walk. We used local transit to get us around. Staff at the hotel were kind and very helpful. We were helped with booking a taxi and our questions were answered about commuting around the area.
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ANAND
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The hotel is not situated on a beach and therefore affordable. Staff is helpful.
Dzuliana
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Lovely Hotel
Darren
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Room as described in itinerary. Friendly reception staff and lobby area welcominv.
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Excellent hotel for the price. I had a lovely balcony room that was modern and clean. Lots of breakfast options.
Number of reviews per page
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