Overall Ratings & Reviews Chateau des Comtes de Challes

Stop over from and to the UK. Nice dinner and professional and polite staff. Beautiful location

Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive. I would thoroughly recommend this location!!

Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!

lovely old chateau set in its own garden with panoramic mountain views. Charming and comfortable rooms. Genuinely fine dining and wines.

My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.

Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.

fabulous dining

Beautiful building and park. I wish the inside was on par.

Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.

A beautiful chateaux. Will definitely return

Lovely place!

Nice Château hotel One night stay on way to skiing Used about 5 times

We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.

Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.

Very nice venue. Very friendly staff at reception. Nice Room

Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.

Great place to take a little breather from iur hectic lives.

We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.

Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!