8.4
Very Good
From 1,056 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western West Towne Suites

Number of reviews per page
20
40
Top reviews
Josh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Its the halfway point of our trip, and the second time we stayed here! Comfy clean rooms, excellent staff, and a great breakfast! We will be bacj!
Cherlynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Highly recommend. I've spent the past 2 weekends at different hotels and the difference was vast. The other one was so loud! You could hear everything in the halls and on the floors above. This one was nice and quiet, even though it was booked to capacity. You get a ticket for breakfast, which you give to the cook and order your choice of pancakes or french toast with bacon or sausage or eggs, potatoes, and choice of meat. Toast, muffins, fruit, and cereal were also available. The rooms were spacious, clean, and comfortable and the desk staff was friendly and helpful. Insider note: it didn't cost much more to book the room that said "multiple beds", so I selected it without taking time to research what it meant. I was pleasantly surprised to find 2 KING sized beds!
Read More
Clementine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

April 11- 14th. This hotel was just okay for our stay of 3 days. Pros: Made to order breakfast, and close to a lot of stores, and restaurants. Cons: There's not a lot of room for a family more than 4. Also on the second day our room didn't get clean. Overall we wouldn't stay again but if your looking for something affordable and close to stores and restaurants I say give it shot to get the experience for yourself.
Read More
Leannea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I can’t say enough good things about this place. I have booked this hotel for 5 years or so every single year for horse fair. Love this place so much. Location is great, dining options are amazing, absolutely always feel safe in this area. Highly recommend staying here. I can’t ever remember the guys name that checks me in but he truly is the best. Always remembers me. See you again next year!
Read More
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really like the the made to order breakfasts Easy on/ off the expressway. Friendly staff.
Kimberlee
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Building was well maintained and there was a nice breakfast area which was available most of the day and evening for gathering with friends.
Kimberlee
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The early morning gentleman at the front desk was so incredibly sweet and helpful. I just couldn't have asked for anyone nicer or more knowledgeable.
Takenna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Takenna
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Pamela
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms were nice and clean. Staff very friendly. Quiet rooms.
Ann
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the amount of clean space!
Natasha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience! Loved the room. Beds were sooo comfy. Breakfast was made hot to order. Overall great hotel
Tyler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

N/A
Julie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a nice clean property with a nice breakfast menu.
Doug
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We come to Madison once or twice a year. We always stay here if we can get in. We love the clean rooms and public areas, the friendly staff, and the cooked to order breakfasts that are included with the rooms.
john
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bed was so tall in the accessible room that I couldn't transfer from the wheelchair without assistance
Jeffery
icon-Business Family
Business Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Plenty of parking. Road noise from the hi way.
Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was near many restaurants and shopping. Beds were very comfortable and made to order breakfast was great. The breakfast was well above average for this price point of hotel. Would stay again!
Takenna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice
Joel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good start
Number of reviews per page
20
40