Overall Ratings & Reviews SureStay Plus by Best Western Beaumont

Hello my stay was great 😍 Also I would like to give a big thx to you all as well for making my reservations easy

Very good value. My only complaint is that the front door to the room had some damage, and was not always easy to open. Breakfast was better than most lower-cost hotels with eggs and bacon.

Everything was great

The front desk area was clean. The clerk was polite and friendly. Our room was clean. I would recommend this hotel.

Not clean and very run down

When I arrived the young man told me that he didn’t have and could not locate my reservation. I offered the confirmation number and he continued to state that he didn’t see it. Once he located it, he stated that someone had written “DO NOT CHECK IN” on my reservation in all caps. He eventually checked me in but I’m sure you can understand my anxiousness and frustration with the situation.

Good

Did not get to stay in my room and couldn’t get my money back was stranded with no where to go

I did not like that several of the rooms that they tried to put me in smelled like smoke. It was horrible, like a bar.

The room was nice.

Got there and they gave me a room that was not cleaned then changed my room to upstairs and non smoking room but it was not my favorite by far

The lady in the front was very nice and helpful. Excellent service.

Allison was great! She also booked us for our return stay. The room was clean and neat!

I have no complaints everything was perfect i would be coming back anytime

Nothing

I really liked the staff

Well there were no trash cans in the room. The door to the room had a large gap in it. It didn’t have the usual body soap and shampoo and conditioners that every other hotel we stayed at offered.

The room smelled. When I came home my clothes smelled like the room. The door wasn't sealed well. There were gaps around the air conditioner.

The rooms are dirty and full of cockroaches and they don't clean the rooms!!! They say they clean them every 4 days

The rooms are dirty and full of cockroaches and they don't clean the rooms!!! They say they clean them every 4 days