Overall Ratings & Reviews Clarion Pointe Louisville East

I got the room for my grand-daughter see is 20 yrs old. And see could not get in the room. I call them and try to talk to them and they were very rud and did not want to talk to me.very unhappy P.A.H.

very clean, quiet. beds were comfortably. staff was very friendly.

The hotel was actually really nice and I was very impressed with the room in the space. I really was glad that they had the shower in toilet area to itself with a door and then a huge counter space with the sink for someone to get ready instead of everything being in one room. The only thing I didn’t like is the bed was not very comfortable. But overall, it was a very nice hotel.

Overall good stay.

Parking was a bit crowded but everything was great!

Clean food was great and Staff was fantastic

Check in was fast, and easy. Staff if helpful an friendly.

Outside area needed clean up. Lots of cigarettes and garbage. Inside area was clean.

6/10

I didn't care for the tv because the remote was very complicated. Their tv system is terrible. Check-in is supposed to be at 3pm, it was almost 4pm before I could Check-in.

Excellent

Nice clean rooms! Comfortable bed. Good breakfast and friendly staff. I will be back for more.

Everything was fine. Breakfast was very limited and they served eggs every day but a couple of the days there was no bread, toast, biscuit etc. the breakfast area was not staffed the entire time so it got messy. The floor are LVP. They were sticky from whatever they used to wash them with. We could only get full clean once during our four night stay; but we did have every day dump trash, clean towels and bed made.

It’s safe and quiet staying place

Great location with plenty of options surrounding property.

This hotel was very nice

We have an autistic 6 year old that loves swimming. Pool was cold, extremely cloudy, and one of their staff threw chemicals in the pool while we were swimming. Also had several large spiders in and around the pool. With just a little bit of effort they could have a really nice pool area! Pure laziness! Room was fine, which is why I rated it like I did. Just a poor experience for my wife and daughter.

Quite place

Easy location, nice staff, check in went well. Lots of food choices. Clean property.

OK for the price.