Overall Ratings & Reviews Clarion Pointe Louisville East

Safe nice staff and clean.

The Service was very poor and unprofessional. Also, there wasn't enough staff available for assistance with anything. It wasn't a very comfortable feeling atmosphere, we felt very uncomfortable when outside of our room.

It good

Privacy

It was great! Thank you!

Great place. Clean room. No complaints.

Swift check in and nice clean room. Very spacious and quiet!

Refrigerator froze all of my food. Half of the HBO channels were missing or went out when I was watching a movie. Tub dripped constantly. Toilet was too small. Toilet seat was very loose and would not stay in an upright position. Breakfast was below average and only fruit available was green bananas. The eating layout was very poor for more than a few people at a time. Unsupervised kids were running in the halls with loud phone apps blasting well into the night.

The stay was pleasant with clean basics.

Staff was friendly and helpful. Room was not the cleanest.

Friendly, prompt staff. Clean rooms and well maintained

I like the place

Everything was great except heated pool was not very heated, treadmill in gym didn't work, and shower didn't have much pressure

This was a fantastic place with great, friendly staff, a nice breakfast and a clean room! Can't complain and would definitely stay again. Thanks!

Breakfast was much more than expected Our room was conveniently located just down the hall from the breakfast and coffee area There was a secure door to the outside and parking in our room Price quoted was reasonable, but the $100 deposit against incidents was unnerving since housekeeping was the judge after checkout. There was no way to know if they judged there were no 'incidents' until it was refunded or debited. Suggestions Door seals were worn or non existing so light an sound could come in frm outside the room. Cold air came in through the outside door. No floor rug was provided for the outside entry so dirt was tracked in when we used that door. TV didn't seem to have much availability unless you chose to stream from a personal dev.

Room was clean and morning break was good.

The staff was very helpful with anything I asked. First time traveling with my kids and they made it so easy! Very quiet which was great! Thank you for such great hospitality!

Very nice hotel for the price that you pay

The best hotel

Associate was wonderful!!