Overall Ratings & Reviews Hotel Santa Fe

Very quaint and comfortable place to stay, steps away from Zicatela and the night life.

This hotel is very old and needs a major facelift. The online photos are very deceptive. The service and food were good. Nice restaurant but only breakfast. Great location…right on the beach.

Love that the property was close to the beach. Staff was very friendly. Does have lots of stairs to get to rooms. The pool is heated.

thank you

Beautiful place

El hotel tiene una bonita arquitectura pero se ve muy viejo aunque está limpio si deja mucho que desear que las ventanas no cierren bien, todas las puertas rechinan, los baños viejos y desactualizados incluso para abrir la puerta de la habitación es necesario usar llave por lo que solo te dan una copia. El restaurante del hotel es vegano lo cual me parece sumamente limitativo, las toallas tanto del baño como para la alberca se ven viejas y deshilachadas en fin es una lástima porque podría ser un lugar muy bonito pero tristemente se ve muy viejo y sin buen mantenimiento. Está justo frente a la playa pero hasta que llegas te dicen que esa playa es imposible para disfrutar por el fuerte oleaje. Está muy cerca de bares y restaurantes pero no de la mejor calidad

We came here to stay in Puerto Escondido for the first time and the hotel was truly one of the highlights of the trip. First of all, the property is gorgeous! It is lush with gardens, stroller accessible, our room was super clean and spacious too. The view of the beach just outside our room was incredible, good for watching the sunset. The restaurant is lovely, food is fantastic and the staff are so friendly and were super sweet with my kids. Some fresh tortillas are made each morning and you can watch just bedside the restaurant. The pool for kids and the one for adults were both perfect. Comfortable temperature, comfy lounge chairs, and fresh towels at reception. The receptionist was super helpful, my son had a medical emergency and she helped us find a paediatric clinic. I would highly recommend the excursion offered to release the baby turtles. The woman organizing it was great! She accommodated our entire wedding party even though they weren’t staying at the hotel with us. They organized for two vans to come pick us up and bring us back! The conservation organization for the turtles is doing amazing work I could write a million nice things about it. I would recommend Hotel Santa Fe to everyone! When our group saw where we were staying, they wished they booked the same hotel. Easily one of the best vacations ever!

Enjoyed the stay

Excellent experience, the staff is so kind and professional We’ll definitely be back

Very nice Hotel in Puerto Escondido, we enjoyed our stay, traveled with Family, will highly recommend.Thank you!

The location is good. The staff were very nice. The pool area was quiet and comfortable. Zicatela beach is wonderful for walking, with many restaurants to choose from. The hotel is showing its age. It needs some maintenance in the rooms. The price of the food on premise is one of the most expensive in the area. A note about spa services, one of the BEST MASSAGES I have ever had. Be aware that spa services must be paid in cash when services are provided. It is not charged to your room tab. That was not clear on the reception marketing materials. It caused a little confusion, but may be just my lack of fluent Spanish.

We had an incredible time staying here. It is so beautiful and relaxing. Such lovely and kind staff. The only issue was that they had terrible Wi-Fi. My brother had to work a lot so that was a real problem.

This was a very good location for still going out but just far enough away for the nightlife. Pool was clean and we liked that there was a separate kids pool. Beautiful view from our room of the beach and pool. The restaurant was good which was a surprise as those can always be iffy at the hotels. We will stay again for sure.

Charming place, friendly staff, delicious Mexican food.

Location, location, location

Not too far from airport. Good selection of restaurants

Didn’t wear shoes the whole time I was there able to walk across a road to the beach each day. Wonderful restaurant, beach towels available. Little Library. Friendly staff. A carafe of water in glass in my room each day much better than plastic. Old-fashioned Spanish decor loved it. highly recommendef recommended.

Very nice place, excellent location, beautiful sights

The hotel was excellent. The restaurant very good, but unfortunately the cappuccino machine was broken. I was surprised that Junior Suite only meant bigger room with a coffee maker, but it was lovely. Pools were perfect.

The first of two days I never left the Property. Nice room, fabulous pool, beautiful sunset, good food, friendly staff, across the street from the beach (not a swimming beach). What’s not to like?!