Overall Ratings & Reviews Best Western Plus Burnaby Hotel

Would go back

Average facilities, decent included breakfast, noisy fridge

The staff at check in were great.

Just the entry to the hotel is very narrow and have 2 entries, but everything was excellent

Easy to get access to and clean!

Good breakfast food options included in the reservation. Free parking and wifi. Close to good restaurants and minutes away from the mountains and malls. Friendly staff as well. Will definitely come back.

A couple things happened but staff was accommodating.

It was okay

The location was super convenient to where I needed to go. Breakfast was included and there was no extra charge for parking. The property could do with a bit of updating.

Just great.

The staff were very helpful and they had an excellent hot breakfast.

It was great. The breakfast was included and it's hot breakfast with options of eggs, waffles etc.

Everything I wanted was there. Much better than the last place I stayed!

I appreciated my stay.

The room had a very comfy bed and good shower. Breakfast was good and the service staff were extremely helpful and friendly. Only small complaint was a gap in the door which let in cold air, but the heating system was more than adequate to keep us warm. We found the location very convenient for where we had to go, and price was reasonable, so would stay there again.

We had an amazing stay!! Everything was spectacular especially the breakfast!! Thank you so very very much!!!!!!!

Good Value. Complementary breakfast, not much variety. Staffs are nice, overall satisfied.

Staff at breakfast were helpful and friendly. Exercise facility was good although no mention initially of gym being available. Rooms were clean.

Carpet in the room is showing its age, but room was clean and spacious

Professional