Best Western Plus Cambridge Hotel

Explore Best Western Plus Cambridge Hotel
8.0
Very Good
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.8

Traveler Reviews Best Western Plus Cambridge Hotel

Number of reviews per page
20
40
Top reviews
Simone
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was fine, nothing special but not terrible either. There were lots of hockey teams.
Melissa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I appreciated the clean room, the hot breakfast, the hot beverage station that’s available all day and night. The 2 bottles of complimentary water was excellent as we needed it to take medication after a long drive. We didn’t visit the pool or hot tub but they were both huge. I appreciated the high chairs for the babies and the play pen for sleeping that was provided. I had brought my own play pen sheet because they do not provide but everything was smooth and excellent. Staff were fantastic!!
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David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I saw housekeeping carts in the hall every day but the front desk told us that we don't get housekeeping services during the day. Confusing. The place looked tired. Breakfast was mid. Tea and bagels were good.
Richard
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Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super clean everywhere. Nice staff. Tv system is poor.
Tim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was supposed to have 2 queen beds and we got 2 doubles.
Sonya
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Older hotel, a little run down but otherwise fine. Nice staff.
SOLOMON
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very excellent customer service
Sandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was not done properly. Checked in for one night instead of 3. The rate of 169.00 a night was not given. Explanation of towel service was not explained.
Judy
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were excellent. Upgraded us when hockey kids were loud. We enjoyed the free buffet breakfast and hot tub. Only complaint is they need some renovations: new bathroom tile grout, tub resurfaced.
Vincent
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wallpaper in room was peeling Bathroom fan made too much noise Room has no soundproofing - we could hear chairs scraping in the room above and the elevator / stairwell doors opening and closing were heard loudly in our room
Ria Renuka
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Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean hotel. Great staff!
Jiang
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good stay, very clean
Francesca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

2 night visiting family nearby
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Warm welcome. Speedy check in. Breakfast was hot and delicious. Lots of variety. Pool was a luttle cool, butnclean and well maintained. Will definitely stay again
Rebekah
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was great, my family really enjoyed it. Rooms were a decent size. Pool was cold but not unbearable. Hot tub was big and ebjoyable to watch the TV from the hot tub. Beds were not very comfortable and the hotel needs some updating. The stay here did the trick but does not have any bells or whistles to it.
Matthew
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good, hotel is a bit dated but still worth it.. pool was clean. Great stay. Staff were very nice
Walter
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a solid choice for comfort and cleanliness, a beautiful inside pool & spa, The check-in staff were pleasant and friendly. Very professional and accommodating staff plus room were well appointed.
Rebecca
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The food was hot with a good variety. We stay at this Cambridge location a few times a year. It’s a family tradition particularly at Christmas. Good memories being made again! Thanks
CS
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best Western has always felt pretty average to me, and this one was no exception. The room felt dated, and the elevators show the building’s age. Free breakfast is a plus, but given the price, I’d likely go for other hotels if there were rooms available.
Kelly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff courteous. Room clean.
Number of reviews per page
20
40