Checked in with Heather (staff) and she was very friendly and polite. She joked and laughed with every person. As we sat in the lobby and played card games this NYE, I noticed her keeping the pool area clean. Large family crowd came in, then left and she went in and out all the chairs back that the group rearranged. The bed was comfortable (room 110). Only thing we both noticed was the room has a “muggy” smell.