Overall Ratings & Reviews Best Western Plus Kennewick Inn

Good place to stay and comparable breakfast as well.

Great place to stay- I would definitely stay again and would recommend to friends and family!

We stay in the Best Western hotels whenever we can. always pleased with the customer service.

Very nice lady helping at breakfast! Elevator wasn’t operating so had to carry luggage upstairs, no help offered.

Great facility, felt very comfortable. The pool and hot tub was very nuce

Property is fine. The staff was not very friendly

Don’t recommend got the king suit with hot tub the room was small the furniture is old bed was old very broken in very uncomfortable. Tv remote had missing batteries let the front desk know he said he check it out never showed up. Breakfast was not good.

Three hairs in the tub. Dirty carpet. Beds not too comfortable.

This is one of my most favorite places to stay!!

Nice hotel right off the highway. Good overnight stay.

No greeting, no acknowledgment after walking in. Employee at check in didn’t seem like he was having a good day. Night shift staff, quite arrogant and rude during the short interaction. Place looks the same as it did two years ago. Love the 24hr access to the pool, tub and gym.

Very friendly

Clean, great staff

staff or guests started making noise about 5 AM, too early!! but normal.Too hot but Best Western cann't control the weather. Nice looking outdoor area but gate locked.

It was absolutely beautiful, clean, private and wonderful food!

Great breakfast, helpful staff

Professional

Everything was very good here. Especially everyone who worked here and helped with our breakfast.

Older dated and very noisy per traffic in the area.

The room was dated, furniture was torn and dirty. The bed covers, shower curtain and furniture had a musty and cigarette odor (we are non smokers). The shower was ok but the room needs a deep cleaning!!