Courtyard by Marriott Waterloo St. Jacobs

Explore Courtyard by Marriott Waterloo St. Jacobs
8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

10.0

Service and Facilites

9.0

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
Luz
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Colleen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All great. Elevator could have been vacuumed
Paige
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The stay was really lovely! Everything clean, comfy, and well stocked, and the staff got us plates and utensils when we asked for some too - since our room wasn't a one with a whole kitchen. The food at the bistro was yummy as well. All the staff was very accommodating and kind, and things were reasonably quiet too. My only complaints would be that the window was a bit drafty, and that the TV reacted very strangely to both a laptop and a Nintendo Switch being plugged in. Neither really worked, the laptop not being able to show anything on the big screen, and the Switch being locked at a super loud (unplayable) volume for some reason haha. Aside from that, everything was perfect, I'd readily recommend to a friend, and will probably stay again if the need arises. :)
Read More
Raghav
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff - useless
Ross
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room very clean; bathroom spotless; had an issue with room heater - was repaired immediately. All staff very friendly, polite & very professional. Very modern & well appointed rooms and hotel overall. Excellent hotel location, relative to all attractions & amenities in the area, such as farmers market, hockey arenas, restaurants & other shopping. Close to major highways - easy in & easy out Highly recommend staying here! !
Read More
Brian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great!
Justin
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was ok. People were partying in the hallways until two in the morning. I ask guest services to kindly ask them to be quiet. The hotel did buy us breakfast for the mixup and then tried to charge us for it when we checked out and accused us of spending money at the bar. Will never be returning to this hotel very unprofessional run.
Read More
Zeinah
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, comfy room. Staff is very hospitable and accommodating. The walls are VERY thing. Which made dogs bark easily. So technically dog-friendly but not super.
Bradley
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great clean place to stay.
Christine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Expensive for breakfast not included.
Kashmir
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff awas awesome and the room was very clean
Alabama
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and nice staff
Robert
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I delivered a trade presentation and the facilities and staff support were top notch!
terrie
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I bought this hotel stay off expedia. A personal emergency happened, and i
Dale
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and comfortable
Chanvir
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great Staff, clean hotel and room
Tim
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel ! Quiet , clean with great amenities
Mudassir Zama
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was nice and the private hot tub was even better and amazing experience during my day
Benjamin
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was spotless, front desk was very friendly and professional
Number of reviews per page
20
40