Overall Ratings & Reviews Holiday Inn LITTLE ROCK-PRESIDENTIAL-DWNTN by IHG, an IHG Hotel

Excellent hotel! We were just passing through but had a great night stay. Breakfast the next morning was awesome!

The hotel and rooms were clean and the staff polite and professional.

Elevator smelled of urine. Not a great first impression. Room itself was ok thankfully. Not great for staying with your dog for easy access to taking them out to potty.

Excellent service and prompt. Convenient for us to get in and out and on our way. Parking was easy and convenient.

The whole hotel smells like steel cigarette smoke. The staff is nice and friendly.

Hotel was in a good location and staff was friendly

Very nice.

Easy to access by auto.

Perfect

The staff was great and always had a smile on their faces. The parking garage was interesting and a little on the shady side. The power went out overnight and made for a hot, stuffy sleep but it was out of the staff’s control. Overall it was an ok stay.

We got in late and they still had our room and were very helpful.

No breakfast because the chef called in sick and they have no contingencies for food when this happens. They also failed to refund the extra cost.

We stayed here twice; once on our way to Colorado and on our way back home. The first night we stayed it was on the 7th floor. The room was clean and shower was good everything was nice. That was the reason we booked again when we were traveling again. This time the put us on the 2nd floor right in front of the elevator. It was very noisy and you can hear everything. This room had a tub and it didn’t drain properly. Totally different experience than our 1st time staying. Overall it was fine and it’s very close to downtown, clean, and had free parking.

Clean, easy check in. Our experience was decent for a hotel. If you are a light sleeper, I highly recommend bringing a noise machine or ear plugs. Its in a very noisy location right off the highway. We heard sirens all night.

Great hotel, great stay & location. I would stay again.

Older property in very good shape. The traffic noise is a little high. I would stay here again.

I would’ve liked the room cleaned or at least the coffee pods replaced. I also think breakfast should be included.

Super nice and clean

I stayed here on a one night road-trip stop. Looks like it’s in an area with lots to do near the river. The hotel was understaffed, bit of a wait to check in even though no one else was there. The restaurant worker said they just laid off a bunch of people and she hired a homeless man to help. The staff were nice but overwhelmed. The property is a little dated and AC is through window units. Not my ideal for a long term stay but pet friendly and road trip convenient.

Effective, efficient, friendly staff